Content Creation
Sevinch Ahmedova
Berlin
Summary
Results-driven digital marketing and sales professional with over 5 years of experience in accelerating company growth through multichannel campaigns and effective client relationship management. Proven track record in optimizing Meta ad campaigns for businesses, launching email marketing campaigns, increasing client engagement, and creating creative and unique content for social media platforms. Skilled in market research, social media strategy, and data analysis. Adaptable and motivated, with excellent communication and organizational skills. Passionate about connecting with target audiences and driving consistent growth.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Digitial Marketing Specialist
Mavka.Berlin
06.2024 - Current
- Optimized campaigns through A/B testing to increase online sales.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Implemented new strategies to improve click-through rates and conversion.
Meta Sales&Marketing Manager
Concentrix
02.2022 - 08.2023
- Building Trusted Relationships: Built trusted relationships with clients and successfully implemented customer wishes, resulting in repeat business and increased client satisfaction
- Sales Funnel Development: Developed and optimized successful sales funnels using Meta Products (Instagram, Facebook, WhatsApp)
- Campaign Optimization: Optimized Meta Ad Campaigns based on success metrics (CPM, CPL, ROAS), achieving a 25% improvement in ROI
- Marketing Trend Detection: Detected emerging marketing trends and applied innovative ideas to create powerful advertising campaigns
- Client Niche Management: Managed clients across various niches in eCommerce, services, and app installs, resulting in diversified client portfolios
- SalesForce Tool Experience: Utilized SRT (CRM) and SalesForce Tool to track and manage client interactions effectively
Email Marketing Manager
Lizard Soft
05.2018 - 01.2023
- Email Campaign Design: Designed and implemented direct email marketing campaigns, achieving a 40% open rate and 20% click rate
- Target Audience Growth: Grew the email list using ClearBeat and Reply.io tools, increasing the potential reach of campaigns by 25%
- Performance Analysis: Analyzed email campaign performance using ContactMonkey, Reply.io, and Google Analytics, leading to data-driven improvements in campaigns
- A/B Testing Success: Conducted A/B testing to identify the most effective offers and strategies, resulting in a 15% increase in engagement
- Business Communication: Fostered business relationships with prospective clients, partners, and vendors via email and LinkedIn, contributing to lead generation and sales
- Team Management: Managed an email marketing team of three people, mentoring them to achieve team goals and improve overall performance
Customer Service Team Lead
Netfix LLC
08.2016 - 11.2017
- Team Leadership: Managed a team of seven people, ensuring efficient and timely assistance to clients and achieving a 90% customer satisfaction rate
- Daily Operations Management: Oversaw daily department operations and guided team members to exceed KPIs
- Customer Issue Resolution: Resolved complex customer financial issues (refunds, chargebacks) and handled exceptional cases, maintaining positive customer relationships
- Sales Assistance: Substituted as a sales manager twice a week, successfully assisting warm leads and clients over the phone, chats, and emails
- Employee Development: Provided feedback and support to team members, leading to improved performance and professional growth
- Training and Conflict Resolution: Conducted employee training on company policies and resolved team conflicts, promoting a supportive work environment
Social Media Manager
CF Support Ukraine
01.2015 - 03.2016
- Content Creation: Created engaging content on various topics for the company's sites, increasing online presence and engagement rates
- Social Media Management: Managed official pages for social media platforms (Facebook, Instagram, Twitter) and the company's official website
- Language Translation: Provided written and oral translation from and to Ukrainian, Russian, English, and Spanish to support international communication
Education
Research Assistant - Philosophy
Taras Shevchenko National University of Kyiv
09.2013 - 06.2018
Specialist - Language and Literature. Teacher of Spanish and English Languages and Foreign Literature
National Pedagogical Dragomanov University
09.2010 - 06.2015
Skills
Digital marketing
Interests
Community Service
Sport
Event Managment
Blogging
Timeline
Digitial Marketing Specialist
Mavka.Berlin
06.2024 - Current
Meta Sales&Marketing Manager
Concentrix
02.2022 - 08.2023
Email Marketing Manager
Lizard Soft
05.2018 - 01.2023
Customer Service Team Lead
Netfix LLC
08.2016 - 11.2017
Social Media Manager
CF Support Ukraine
01.2015 - 03.2016
Research Assistant - Philosophy
Taras Shevchenko National University of Kyiv
09.2013 - 06.2018
Specialist - Language and Literature. Teacher of Spanish and English Languages and Foreign Literature
National Pedagogical Dragomanov University
09.2010 - 06.2015
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