Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Shagam Mou

Berlin

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

14
14
years of professional experience

Work History

HelpTech Computers
01.2012
  • Diagnosed and repaired hardware problems
  • Troubleshoot technical problems
  • Built computers for costumers
  • Installed software application ns

Woolworths
01.2011
  • Answered questions and provided information to customers about merchandise
  • Assisted in stocking of and rearrangement of display items in the store when needed

Housekeeping

3B Dienstleistung Deutschland GmbH
04.2023 - 01.2024

Harvest Manager

Costa Group
11.2019 - 08.2022
  • Company Overview: Berry Category
  • Played a key role in harvesting maximizing crop production and field efficacy resulting in business turning a profit during one of the most challenging years
  • Effected a work culture change in the farm workers
  • Managed a team of 3 uppermangment employees, overseeing the hiring, training and professional growth
  • Resolved problems that arose throughout processes, including harvesting, managing equipments
  • Oversaw all functions of harvest operation and delegated tasks to my leadership team in order to ensure daily operations ran efficiently
  • Worked between farm operation and harvest to communicate and mediate any issues that may arise on either side
  • Planned crop activities based on factors such as crop maturity or weather conditions
  • Demonstrated or explain working techniques, practices, or safety regulations to everyone in my deparment
  • Berry Category

Harvest Coordinator

Costa Group
01.2019 - 11.2019
  • Company Overview: Berry Category
  • Worked alongside farmhands to plant, harvest, and fertilize crops on land while supervising and resolving problems
  • Maintain farm equipment and inventory
  • Manage and coordinate daily farm activities
  • Coordinated with farm supervisor to ensure effective implementation of harvest daily plan
  • Managed a team of 5 to 10 supervsors each overseeing a team of 40+ pickers
  • Received directives form harvest manager and delegated tasks to field supervisors accordingly while ensuring that all tasks were accomplished satisfactorily
  • Create and implement daily field schedules
  • Worked in field performing various agricultural functions in order to cultivate crops and ensure their high quality was maintained
  • Performed specialized tasks such as crop management and performance mangament while working in the field
  • Received directives from management and carried out tasks such as equipment repair and harvesting accordingly
  • Berry Category

Harvest Supervisor/Assistant & Picker

Costa Group
01.2010 - 01.2014
  • Company Overview: Berry Category
  • Supervision of teams (incl
  • Performance Management) of up to 40 workers in Harvest
  • Montior invidual picker KPI
  • Picked multiple fruit type (Raspberries and blueberries)
  • Performace management of poor performers
  • Berry Category

Nambucca Pride Café
01.2011 - 12.2011
  • Take and fill guest beverage and food orders in a timely and courteous manner
  • Maintain high customer service standards at all times
  • Inform guests of daily specials and food ingredients as requested
  • Maintained a clean and neat workspace at all times
  • Provided various forms of assistance to host and server staff as required

Education

Information Technology Certificate IV -

Orara High School

Horticulture Certificate IV -

Skills

  • Friendly and professional attitude towards customers
  • Microsoft Office Powerpoint
  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office Outlook
  • Leadership
  • Teamwork
  • Organizational skills
  • Communication skills
  • Resilience
  • Empathy
  • Intercultural competence

Hobbies and Interests

  • Hiking
  • Travelling
  • Reading books and articles

References

  • Stuart Costa, Former General Manager, Costa Group, +61 429175721, Stuart.costa@costagroup.com.au
  • Blaine Astell, Regional Manager at Costa Berries, +61439275392, Blaine.Astell@costagroup.com.au
  • Henry Scott, Harvest Manager at Costa Berries, +61447821526, Henry.Scott@costagroup.com.au
  • Christian Parsons, General Manager, Berry Category, Christian.Parsons@costagroup.com.au

Timeline

Housekeeping

3B Dienstleistung Deutschland GmbH
04.2023 - 01.2024

Harvest Manager

Costa Group
11.2019 - 08.2022

Harvest Coordinator

Costa Group
01.2019 - 11.2019

HelpTech Computers
01.2012

Woolworths
01.2011

Nambucca Pride Café
01.2011 - 12.2011

Harvest Supervisor/Assistant & Picker

Costa Group
01.2010 - 01.2014

Horticulture Certificate IV -

Information Technology Certificate IV -

Orara High School

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Shagam Mou