Summary
Overview
Work History
Education
Skills
Certification
Playing Chess
Timeline
Generic
SHAHNAWAZ QAISER

SHAHNAWAZ QAISER

Scrum Master
Dusseldorf

Summary

To leverage my extensive technical background and experience as a Scrum Master in managing complex software development projects, implementing Agile methodologies, and leading cross-functional teams. Adept in collaborating with stakeholders to identify and mitigate risks, streamline processes, and ensure timely delivery of high-quality products.


12 years of experience as a Scrum Master, working with cross-functional teams to deliver software products that meet business and customer needs.


Proficient in agile methodologies, including Scrum, Kanban, and Lean, and experienced in adapting these methodologies to meet the needs of various projects and teams.


Strong technical background in software development, including experience with multiple programming languages, frameworks, and technologies.


Skilled in coaching, mentoring, and facilitating cross-functional teams, with a track record of improving team performance and productivity.


Experienced in managing project timelines, budgets, and resources, and able to balance competing priorities to achieve project goals.


Strong communicator and collaborator, with the ability to build relationships and influence stakeholders at all levels of an organization

Overview

12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

Scrum Master

Amdocs GmbH
Dusseldorf
11.2020 - Current
  • Leading a cross-functional team of 10 to deliver charging & Billing Product, using Scrum methodology and agile practices
  • Coaching and mentoring team members on agile principles and practices, as well as software development best practices, resulting in a 30% increase in team velocity and a 20% reduction in defects
  • Facilitating sprint planning, backlog refinement, daily stand-up meetings, sprint reviews, and retrospectives, and helping the team to identify and address any technical issues or impediments
  • Collaborating with product owners and stakeholders to define product requirements, prioritize backlog items, and ensuring that the product met user needs and business requirements
  • Managing project timelines, budgets, and resources, and communicating project status and risks to stakeholders at all levels of the organization
  • Implementing agile metrics and tracking tools to measure team performance and identify areas for improvement
  • Providing technical guidance and support to the team, including code reviews, architecture reviews, and guidance on new technologies and frameworks
  • Working in Agile mode development with DevOps folks to align the CI/CD activity and Identifying areas for automation and leading it
  • Working with Solution team & DevOps team to implement zero downtime deployment
  • Continuously taking the feedback from client for continuous improvements.

Scrum Master

Amdocs DVCI
Pune
04.2017 - 10.2020
  • Worked with the Production Support team to manage the incident handling
  • Involved with DevOps team for product stability in production
  • Handled Multiple change request and delivered the changes in Production with quality code
  • Worked with UAT team to manage the defects
  • Managed cross-functional teams of developers, testers, and designers to deliver software products on time and within budget
  • Defined project scope, objectives, and deliverables, and developed detailed project plans and schedules
  • Worked closely with stakeholders to identify and prioritize requirements and ensure that they were aligned with business goals and objectives
  • Monitored and controlled project progress identified and mitigated risks, and implemented corrective actions as needed and reduced the defect count with 15%
  • Prepared and presented project status reports to executive management, and facilitated communication and collaboration between team members, stakeholders, and other departments
  • Conducted performance reviews, provided feedback, and recommended training and development opportunities to team members
  • Working with team to handle billing and usage issue
  • Encouraged team to proactively take an initiative to learn the new technology.

Senior Software Engineer

Amdocs DVCI
Pune
06.2013 - 04.2017
  • Developed multiple code in C++, Shell, Perl & Python as per the client requirement
  • Played crucial role on environment installation
  • Worked with product team to create the production architecture
  • Created automation script to perform Unit and regression testing
  • Supported system testing to fix the bugs raised by them
  • Helped Team member to resolve their issues
  • Initiated learning channel to help new team member to learn about the product.
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff.

Software Engineer

Opus Software Solution
Pune
07.2011 - 05.2013
  • Provided Support to the client
  • Solved Issues sent by the client and provide correct solution
  • Updated EMV Kernel according to EMVCo Specification
  • Understood the Business Requirements of the application and implemented it
  • Successfully Migrated the entire project from Visual studio 6 to Visual Studio 2010
  • Prepared the document for compiled project.

Education

Bachelor of Science - Computer Science, RGPV

Vindhya Institute of Technology & Science
Bhopal, India
08.2007 - 05.2011

Skills

Agile methodologies (Scrum, Kanban, Lean)

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Certification

SAFe 4.0 Certified Scrum Agilist

Playing Chess

I play chess online mostly. During my academic time, I was chess champion in my college. In my free time, I try to watch some games online and learn the trick to start a strong move.

Timeline

Scrum Master

Amdocs GmbH
11.2020 - Current

Scrum Master

Amdocs DVCI
04.2017 - 10.2020

Senior Software Engineer

Amdocs DVCI
06.2013 - 04.2017

Software Engineer

Opus Software Solution
07.2011 - 05.2013

Bachelor of Science - Computer Science, RGPV

Vindhya Institute of Technology & Science
08.2007 - 05.2011

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SHAHNAWAZ QAISERScrum Master