Shakeel Mehmood
Lahore
Summary
Experienced IT Support Engineer with a strong background in troubleshooting, diagnosing, and resolving technical issues for end-users. Proficient in managing IT infrastructure, deploying software and hardware solutions, and providing exceptional customer service. Skilled in analyzing system performance, implementing security measures, and ensuring smooth IT operations. Proven ability to work under pressure, prioritize tasks efficiently, and collaborate with cross-functional teams to deliver timely and effective solutions. Dedicated professional with a passion for technology and a commitment to continuous learning and professional development.
Overview
1
1
Certification
3
3
years of professional experience
Work History
FileMaker Developer
Pascaline Soft
07.2025 - Current
- Designed and developed custom FileMaker database solutions to streamline business processes and increase efficiency
- Integrated third-party software and APIs with FileMaker to enhance functionality and improve data integration
- Conducted user training and provided ongoing technical support to ensure optimal utilization and performance of FileMaker databases
PPSC Academic Marks Calculator (Open Source)
10.2025 - 11.2025
- Tools: HTML5, CSS, BOOTSTRAP5, JavaScript.
Skillhub- Online Short Courses Platform (Virtual University of Pakistan)
08.2024 - 03.2025
- I developed a platform where teachers can create courses and manage assignments, quizzes, and exams, while students can enrol in courses and submit their work.
- I used PHP and MySQL to efficiently implement features such as authentication, course creation, course enrollment, and assessments.
- I have experience in API design, role-based access control, file handling, and deployment.
- Tools: HTML5, CSS, BOOTSTRAP5, JAVASCRIPT, PHP & MySQL, Github.
IT Support
Chughtai Public Library
07.2023 - 03.2025
Education
BS - Software Engineering in Computer Science
Virtual University
Lahore, Punjab, Pakistan03-2025
Skills
- IT systems
- Network troubleshooting
- Software fundamentals
- TCP/IP
- LAN/WAN
- DNS
- DHCP
- Basic routing
- Windows OS
- Linux OS
- Installations
- Configuration
- SQL
- HTML
- CSS
- JavaScript
- Scripting
- Debugging
- Version control
- Git
- Quick learner
- Adopt new technologies
Certification
- Microsoft 365 Fundamentals Specialization, Microsoft, 02/01/25, coursera.org/verify/specialization...
- HTML5, W3Schools, 12/01/24, coursera.org/verify/GUU8LVDUFINQ
- Bootstrap5, W3Schools, 01/01/25, coursera.org/verify/OAAA70DCYOWO
Job Title
IT Support Engineer
Timeline
PPSC Academic Marks Calculator (Open Source)
10.2025 - 11.2025
FileMaker Developer
Pascaline Soft
07.2025 - Current
Skillhub- Online Short Courses Platform (Virtual University of Pakistan)
08.2024 - 03.2025
IT Support
Chughtai Public Library
07.2023 - 03.2025
BS - Software Engineering in Computer Science
Virtual University