Shannon Adams
New Castle,DE
Summary
Dynamic professional with a proven track record at Legacy Supply Chain Services Inc., excelling in team collaboration and customer service. Adept at multitasking and fostering a culture of continuous learning, I have successfully mentored team members and integrated new technologies, enhancing productivity and driving professional growth.
Overview
1
1
Certification
Work History
Waitress
Wisos Seafood
2016 - 2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Production Supervisor
Legacy Supply Chain Services Inc.
2008 - 2015
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Production Trainer
Johnson Controls
1999 - 2008
- Spearheaded initiatives to foster a culture of continuous learning, motivating team members to pursue professional development opportunities both internally and externally.
- Contributed to continuous improvement efforts by staying informed about emerging trends in production technology and incorporating them into ongoing education initiatives.
- Championed the integration of new production technologies into existing workflows, providing hands-on training and troubleshooting support to ensure seamless adoption by staff.
- Leveraged hands-on demonstrations to clarify complex concepts and enhance trainee understanding of critical tasks.
Education
GED -
James H. Groves
Wilmington, DESkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Time management
Certification
Forklift Certification
Timeline
Waitress
Wisos Seafood
2016 - 2022
Production Supervisor
Legacy Supply Chain Services Inc.
2008 - 2015
Production Trainer
Johnson Controls
1999 - 2008
GED -
James H. Groves