Shantel Mann
Seaford
Summary
Service-Focused Professional with 12 years Nursing Assistant experience with excellent patient care, customer service, and charting skills.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Worldwide Travel
07.2022 - 03.2026
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
- Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
Certified Nursing Assistant
Delmar Nursing and Rehabilitation Center
Delmar
09.2017 - 03.2025
- Provided direct patient care, including assisting with activities of daily living such as bathing, grooming, and dressing
- Provided assistance during emergency situations, following established protocols and procedures
- Supported patients with their mobility needs, including using assistive devices such as walkers or canes
- Notified appropriate personnel about any safety hazards observed within the facility premises
Certified Nursing Assistant
Atlantic Shores Nursing and Rehab
Millsboro
09.2014 - 09.2017
- Maintained confidentiality of patient information in accordance with HIPAA regulations
- Followed proper body mechanics while assisting patients to prevent injuries to both the patient and caregiver
- Maintained a compassionate approach towards palliative care, focusing on pain management and comfort measures
- Assisted with feeding patients who required assistance or had special dietary needs
- Assisted in transferring patients from beds to wheelchairs or other mobility devices
Certified Nursing Assistant
Cadia Healthcare - Renaissance
Millsboro
02.2012 - 07.2014
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Ensured a clean and safe environment for patients by maintaining cleanliness in patient rooms and common areas
- Provided emotional support to patients and their families during difficult times
Education
Diploma -
Seaford Senior High School
Seaford, DE 08.2004 - 05.2008
Skills
- Documentation
- Patient comfort
- Time management
- Computer networking
- Patient safety
- Microsoft PowerPoint
- Microsoft Word
- Patient care
- Patient monitoring
- Safe patient lifting practices
- Computer skills
- Medical scheduling
- Heavy lifting
- CNA
- Maintaining patient confidentiality
- Anatomy Knowledge
- CNA patient management
- Phone etiquette
- Computer operation
- Attention to detail
- Record keeping
- HTML
- Assisting with ADLs
- Phone communication
- EMR Systems
- Computer literacy
- CPR
- Acute care
- Caregiving
- Patient interaction
- HHA
- Customer service
- EMR/EHR
- Appointment scheduling
- Weight handling in the workplace
- Task prioritization
- Certified Nursing Assistant
- Medical Terminology
- Home Health
- Electronic health records
- Critical thinking
- Active listening
- Regulatory compliance
- Risk assessment
- Documentation management
- Team collaboration
Certification
- CPR Certification
- Driver's License
- BLS Certification
- AED Certification
- CNA
Timeline
CNA - Certified Nursing Assistant
Worldwide Travel
07.2022 - 03.2026
Certified Nursing Assistant
Delmar Nursing and Rehabilitation Center
09.2017 - 03.2025
Certified Nursing Assistant
Atlantic Shores Nursing and Rehab
09.2014 - 09.2017
Certified Nursing Assistant
Cadia Healthcare - Renaissance
02.2012 - 07.2014
Diploma -
Seaford Senior High School
08.2004 - 05.2008