Summary
Overview
Work History
Education
Skills
MILITARY EXPERIENCE
Timeline
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Shaquille X. Knott

Smyrna

Summary

I graduated from Wilmington University with a Bachelor of Science in Behavioral Science, with a certificate in Child Advocacy. In addition to the required coursework, I focused specifically on juvenile delinquency, lifespan development, and child abuse and neglect. My passion for helping my community led me to volunteer at the Talbot County Health Department, where I learned about the detriments that opioid addiction had on people of all ages and social statuses. My goal is to focus on the growth and development of people so they can achieve their goals no matter what life has bestowed upon them. Shortly after graduating college, I joined the military in the Army Reserves and became a Staff Sergeant. As a Staff Sergeant in the U.S. Army Reserves, I am the first line leader to unsure the wellbeing of the soldiers in my squad. My job is to surprise groups of soldiers assigned under me, to make sure the task of the day is performed correctly and efficiently. Since 2021, I have been a correctional officer for the state of Delaware. Some of my responsibilities include supervising inmates and monitoring their activities within detention facilities. I transport and escort inmates in secured areas according to relevant laws, policies, and procedures while enforcing the rules and regulations inside the prison. I also work to de-escalate any disputes that may occur between inmates, which helps to prevent disturbances and assaults.

Overview

10
10
years of professional experience

Work History

Correctional Officer

Delaware Department of Correction
07.2021 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Warehouse Associate

Walmart
09.2017 - 07.2021
  • Collecting merchandise from the distribution center and transporting materials to the shipping bay
  • Receiving and documenting merchandise for delivery or return
  • Keeping an inventory of all merchandise entering or exiting the warehouse
  • Identifying any missing, lost, or damaged materials and immediately notifying the supervisor
  • Ensuring that all the merchandise is safely and securely packed and labeled for shipping
  • Managing all merchandise with appropriate care
  • Assisting with training of newly employed workers
  • Scanning labels to ensure products are shipped to the right destination

Warehouse Associate

Amazon
08.2015 - 09.2017
  • Utilize forklifts to transport large items to the appropriate destination
  • Examine items to ensure they meet the company’s standard quality to be packaged and ship
  • Identify that all documents regarding packed items are generated from the system and handed over to the delivery personnel
  • Picks and returns items per operational standards
  • Develops and delivers required reports to ensure standards are maintained

Education

Bachelor’s Degree - Behavioral Science

Wilmington University
01.2019

Associates of Science Degree - Criminal Justice

Chesapeake College
12.2016

Skills

  • Certified in first aid
  • Crisis management
  • Conflict resolution strategies
  • Effective conflict resolution

MILITARY EXPERIENCE

  • UNITED STATES ARMY RESERVE
  • HUMAN RESOURCES SPECIALIST
  • Work with soldiers who are eligible for promotion and even arrange the promotion ceremony with the chain of command
  • Arrange for soldier's removal boards and handle any disciplinary documentation when a soldier loses rank
  • Evaluate soldiers' career desires and qualifications for advanced assignments and prepares and processes requests for transfer or reassignment
  • Mentored and groomed soldiers’ professional development resulting in promotions and pursuit of advancement in civilian, academic, and military settings
  • Developed guidelines to prioritize and emphasize the commander's goals and expectations on personnel readiness across multiple units
  • Created job aids, tools, and other materials to train Soldiers in the use of new forms, reports, and procedures disseminated from Human Resource Command Headquarters
  • Refined unit standard operating procedures to accommodate for change in the cultural and political landscape
  • Dealing with private and sensitive information such as Soldiers Social Security numbers, I’ve obtained a secret security clearance after my training.

Timeline

Correctional Officer

Delaware Department of Correction
07.2021 - Current

Warehouse Associate

Walmart
09.2017 - 07.2021

Warehouse Associate

Amazon
08.2015 - 09.2017

Associates of Science Degree - Criminal Justice

Chesapeake College

Bachelor’s Degree - Behavioral Science

Wilmington University
Shaquille X. Knott