Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
Generic

Shara Smith

Wilmington

Summary

Detail-oriented Surgery Scheduling Coordinator with proven expertise in patient management and procedure coordination. Skilled in optimizing operating room usage and ensuring quality assurance in scheduling processes.

Overview

10
10
years of professional experience
2
2
Certifications

Work History

Surgery Scheduling Coordinator

First State Orthopaedics
Newark, DE
09.2023 - Current
  • Coordinated with surgeons and staff to confirm surgery details and requirements, ensuring alignment on all pre-operative protocols.
  • Managed patient records and ensured accuracy of scheduling information.
  • Communicated with patients regarding surgery dates, pre-operative instructions, and follow-ups, enhancing patient preparedness and satisfaction.
  • Scheduled patient surgeries to optimize operating room usage, contributing to streamlined surgical workflows.

Front Desk Receptionist

First State Orthopaedics
Newark, DE
12.2015 - 09.2023
  • Coordinated patient check-ins and processed necessary paperwork.
  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
  • Relayed messages and prepared documentation for medical staff to ensure efficient communication.
  • Entered data into computer systems to maintain accurate customer records and support operational needs.
  • Handled cash transactions accurately, balancing the register at the end of each shift.

Education

Medical Assistant -

Harris School of Business
Wilmington, DE
2012

Some College (No Degree) - Medical Administrative Assistant

Del Tech Community College
Wilmington

Skills

  • Procedure coordination
  • Patient management
  • EHR systems expertise
  • Scheduling software
  • Test scheduling
  • Operating room efficiency
  • Medical record keeping
  • Quality assurance
  • Customer relationship management
  • Time management
  • Adaptability to change

Certification

Medical Assistant

Timeline

Surgery Scheduling Coordinator

First State Orthopaedics
09.2023 - Current

Front Desk Receptionist

First State Orthopaedics
12.2015 - 09.2023

Some College (No Degree) - Medical Administrative Assistant

Del Tech Community College

Medical Assistant -

Harris School of Business

Education and Training

false,other,other

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Shara Smith