Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
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Sharmathan Jegatheeswaran

Head Of Department: IT Infrastructure
Oberhausen,Germany

Summary

Dynamic and agile ICT specialist with over a decade of success in designing and building digital infrastructure for rapidly growing start-up’s, skilled in creating resilient, cost-effective, and agile digital operating environments. Excellent reputation for troubleshooting and improving user satisfaction, and have a strong understanding of cyber-security, disaster recovery, business continuity, and virtualization.

Overview

13
13
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

IT Infrastructure Lead

HelloGroup (Pty) Ltd
Centurion, South Africa
11.2010 - Current
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Coach team members in customer service techniques, providing feedback and encouragement toward reaching their goals.
  • Collaborated with team members to achieve target results.
  • Reduced management overhead and deployment time by introducing VMWare virtualization platform with Blade Servers and SAN array.
  • Deliver network and system upgrade on time, under budget and with minimal service interruption.
  • Created simple process to allow 300+ staff to work from home during pandemic with quick turnaround time while not compromising IT Security.
  • Recommended and installed upgrades and helped businesses to plan for technology to match growth.
  • Investigate network breaches and patch flaws, preventing future infiltration.
  • Conduct security audits with 3rd party to identify vulnerabilities.
  • Work with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Implemented and managed operating systems and software, security systems and intrusion detection systems.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Conducted research, gathered information from multiple sources and presented results.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Cut licensing cost by 20% by negotiating price with Microsoft vendor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Identify potential sales and cross-selling opportunities and informed supervisor.

IT Consultant

Nover-8 IT
Centurion, South Africa
02.2010 - 11.2010
  • Provided clients with end-users support and Server setups, both Windows and Linux Servers.
  • Assisted with setting up Proprietary Cyber security platform snode.com.
  • Implemented Nessus Professional software platform to scan for vulnerability within client networks, then later used these results for patching relevant systems.
  • Setup "MERA MVTS II" Voice Platform for MVNO.
  • Assisted client launch low-cost international calling platform called "HelloMobile".
  • Setup, configure and maintained SugarCRM Open-source Platform for tracking SIM Card movements for client.

Education

High School Diploma -

LSS
Pretoria
01.2001 - 12.2006

Skills

IT infrastructure planning, design, deployment, and management

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Accomplishments

  • Assisted with building a cyber-security startup "snode.com" to provide clients with 24/7 cyber-security monitoring service and platform.
  • Contributed ideas and suggestions to build a international remittance business and banking platforms.
  • Assisted with database design for the remittance business.
  • Successfully deployed VMWare virtualization platform and SAN Arrays to keep up with the business demand to be the "first to market" in the startup phase.
  • Resolved Database deployment and management issue through introducing "Severalnine's ClusterControl" software.

Software

Fortigate Firewall

HPE Blade Servers

Nessus Professional

Linux & Windows Server administration

Datadog Monitoring tool

Severalnine's Clustercontrol

Monyog MySQL monitor

Cloud Platforms (AWS, Azure, GCP)

Jira/Confluence

Microsoft O365

Timeline

IT Infrastructure Lead

HelloGroup (Pty) Ltd
11.2010 - Current

IT Consultant

Nover-8 IT
02.2010 - 11.2010

High School Diploma -

LSS
01.2001 - 12.2006

Ref

HelloGroup (Pty) Ltd:

  • Anand Naidoo - CTO (contact info upon request)
  • Shaazim Khamissa - Founder (contact info upon request)


Snode.com:

  • Nithen Naidoo - Founder/CEO (contact info upon request)

Ref

HelloGroup (Pty) Ltd:

  • Anand Naidoo - CTO (contact info upon request)
  • Shaazim Khamissa - Founder (contact info upon request)


Snode.com:

  • Nithen Naidoo - Founder/CEO (contact info upon request)

Ref

HelloGroup (Pty) Ltd:

  • Anand Naidoo - CTO (contact info upon request)
  • Shaazim Khamissa - Founder (contact info upon request)


Snode.com:

  • Nithen Naidoo - Founder/CEO (contact info upon request)

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Sharmathan JegatheeswaranHead Of Department: IT Infrastructure