Shaun Pace

After working with Evolution for a year, I was promoted to Marketing Executive, where I am now focusing mainly on the product side of the business (Slots) and looking after 3 of our brands, NetEnt, Red Tiger, and Big Time Gaming.

I am mainly responsible for the following:

• Dealing out the steps necessary to execute the project successfully while collaborating closely with the marketing manager on projects and deliverables according to an established schedule
• Working with important internal stakeholders to determine and emphasize the essential benefits and selling aspects of our products, then incorporating these messages into a variety of marketing materials
• Working together with the internal creative design team to protect the voices of our individual brands, we provide clear briefs for a variety of content, such as product factsheets, presentations, advertising materials, and more
• In charge of coming up with ideas, posting regularly, and overseeing the management of many brands on social media (LinkedIn, Twitter, Facebook, Instagram & YouTube)
• Digital marketing duties, such as organizing advertising banners, looking after the slots brand suite of websites, and liaising with the Affiliate team on digital campaigns
• Editing and proofreading the copies as needed
• Skills: Search Engine Optimization (SEO) / Copywriting / Business-to-Business (B2B) / B2B Marketing / Graphic Design

I began working with Evolution as a marketing assistant as I started a new career in the iGaming sector, where I assisted the department with a variety of projects

I was mostly responsible for the following:

• Plan and participate in photo and video shoots at the Evolution Live
• Casino studio in Malta and other studios throughout Europe
• Assist in the fact-checking, copyediting, proofreading, and formatting of presentations, marketing materials, website content, and other promotional materials
• Contribute to the creation of marketing materials, including content creation, for new products and feature releases/enhancements
• Plan the investigation, acquisition, and acquisition of international client-branded promotional items, purchasing samples, checking quality, and ensuring timely arrival - Collaborate closely with the product marketing manager to inform, evaluate, and enhance how our games' marketing materials are used on operator websites
• Regularly carry out and disseminate market and competition research
• Update the appearance and feel of the website with new photos by uploading new product updates and working with the graphic designer
• Keep an eye out on social media for offensive remarks and alert relevant parties as necessary
• Creating briefs for the marketing studio and other teams' creative work
• Be in charge of all clerical tasks, including keeping track of invoices and creating financial reports.

As a Marketing Officer, I take care of LifeStar Insurance and its subsidiary company Bupa Malta Marketing.
A summary of the work I do is the following:

• Participate in the planning, development and execution of Marketing Campaigns
• Support the Product Development initiatives, whenever creating or updating new products (Documentation content creation, design and market and price positioning and launching campaigns
• Participate in marketing and training materials creation, to support sales efforts on all available channels
• Manage social media accounts and website platforms (WordPress)
• Analyse market data (competition analysis and product reports)
• Monitor and analyze service quality data related to customer satisfaction
• Organizing events
• Propose improvement measures for increasing customer satisfaction
• Promote brand awareness through marketing efforts

Some campaigns that I have been part of are:

• Rebranding Campaign (Rebranded the company's name and logo from Global Capital to LifeStar)
• Brand Awareness Campaign for Bupa Malta
• Lead Generation Campaign for LifeStar Insurance
  

At LifeStar I was responsible for the following:

• Coordinating and executing timely and accurate collection of customers’ accounts · Informing clients of overdue payments and amount currently owed
• Reconcile bank payments
• Ensuring that all customer information is correct
• Prompt follow ups and communication to all stakeholders
• Handling inquiries from customers on payment issues and outstanding balances
• Locate and monitor overdue accounts
• Input and reconcile payments
• Compile status reports
• General administrative tasks including scanning photocopying and archiving
• Maintaining a comprehensive overview of the processes within my section and report any key business risks across all levels to my manager
• Assisting my superior or senior management to develop, communicate and install a risk management culture;
• Encourage/motivate your colleagues in Risk management principles and practices

As a shop assistant, my work consists of:

• greeting customers when entering the shop
• making sure the shop was always clean
• Received items and orders and checked items for quality and accuracy against documentation.
• Helped shop personnel complete assignments.
• Completed daily checklists for smooth shop operations.
• Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
• Kept detailed track of inventories and supplies using computer software.
• Maintained ideal stock levels of work supplies for shop needs.
• Organized supplies and tracked stock levels to maintain inventory records and request reorders.

• Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Stocked bar with beer, wine, liquor and related supplies.
• Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
• Collected and organized daily till totals and tips.

• Set up pool umbrellas, loungers and other pieces of furniture.
• Folded and stacked clean towels to prepare for guests.
• Collected used towels and properly disposed of waste.
• Supplied guests with towels, shade umbrellas and refreshments to provide comforting, welcoming environment.
• Monitored behaviors for safety violations and took steps to prevent further violations.