Shauna Hardiman
Retail Assistant Manager
Mullingar
Summary
Driven individual dedicated to providing exceptional customer service and ensuring satisfaction. Strong ambition and clear focus on achieving goals, consistently striving to go above and beyond in delivering outstanding results. Proven track record of success in delivering top-notch service, committed to exceeding expectations and creating positive experiences for customers.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Maxizoo
2019.10 - Current
- Welcoming customers
- Offering personalized product advice
- Managing store opening and closing procedures
- Completing daily administrative tasks
- Restocking shelves
- Implementing date rotation for products
- Receiving deliveries
- Collaborating with team members
- Handling inquiries via phone and email
- Placing orders with suppliers
- Operating cash registers
- Serving as a key holder
Deli Supervisor
Centra Ireland
2015.03 - 2019.10
- Preparing customer orders
- Preparing breakfast and lunch
- Ordering and stock taking
- Maintaining health and safety standards
- Overseeing staff training
- Keeping HACCP records
Staff Member
Esquires
2014.08 - 2015.03
- Preparing food and drink orders
- Closing of the deli and restaurant floor
- Assisting customers
- Cash handling
Admin Assistant
Mullingar Community Games
2013.08 - 2014.08
- Handling records for upcoming and previous games
- Keeping office in a tidy and orderly state
- Attending games and assisting participants
Education
FETAC Level 5 Component Award Certificate - City and Guilds Level 2 Hairdressing Junior Trade, Hairdressing Practice and Theory, Hair Science, Retail Selling, Work Experience, Creative Styling
Cavan Institute
Cavan Town, Co. Cavan 2010.01 - 2012.01
Skills
- Team-oriented
- Effective time management
- Self-driven
- Strong problem-solving abilities
- Excellent communication skills
- Operations management
- Performance monitoring
- Process improvement
- Coaching and mentoring
- Performance improvement
- Customer focus
- Relationship building
- Regulatory compliance
- Schedule management
- Conflict resolution
- Product management
- Talent acquisition
- Team motivation
Timeline
Assistant Manager
Maxizoo
2019.10 - Current
Deli Supervisor
Centra Ireland
2015.03 - 2019.10
Staff Member
Esquires
2014.08 - 2015.03
Admin Assistant
Mullingar Community Games
2013.08 - 2014.08
FETAC Level 5 Component Award Certificate - City and Guilds Level 2 Hairdressing Junior Trade, Hairdressing Practice and Theory, Hair Science, Retail Selling, Work Experience, Creative Styling
Cavan Institute
2010.01 - 2012.01