SHAYAN AHMED
Ilmenau,TH
Summary
Detail-oriented individual with exceptional communication and supply chain management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Sortation Associate - Logistics Operations
Amazon
07.2024 - 01.2025
- Gained hands-on experience in warehouse and distribution operations within a high-volume fulfillment center.
- Supported sorting, scanning, and preparing shipments to meet strict delivery timelines.
- Ensured compliance with quality and safety standards in handling goods.
- Assisted in workplace preparation, barcode creation, and inventory flow for daily operations.
Supply Chain Intern
J. Junaid Jamshed Pvt Ltd.
09.2021 - 11.2021
- Rotated across demand planning, distribution, and production units to gain end-to-end supply chain exposure.
- Assisted in sales forecasting by analyzing historical data, improving forecasting accuracy by 15%.
- Conducted customer return analysis, reducing product return rate by identifying defect trends.
- Supported stock audits and collaborated with the inventory team to reduce excess inventory by 10%.
Online Customer Support (Freelance)
ClearDeals Outlet UK
12.2020 - 08.2021
- Provided live customer support for e-commerce orders, achieving 95% customer satisfaction.
- Utilized CRM and ticketing tools (eDesk) to manage and resolve customer issues efficiently.
- Ensured timely updates on product delivery and returns in coordination with warehouse operations.
Sales Intern
Pharmalink
07.2019 - 09.2019
- Supported order management by coordinating with supply chain and warehouse departments.
- Tracked daily sales records and created performance dashboards for sales managers.
- Assisted logistics team in scheduling timely product deliveries to major pharmacy clients.
Education
M.Sc. - International Business Economics
Technische Universität Ilmenau
Ilmenau, Germany10.2025
BBA - Supply Chain Management
DHA Suffa University
Karachi, Pakistan04.2022
Skills
- SAP MM
- MS Dynamics
- Power BI
- MS Office
- Storefeeder
- EdesK
- SQL (Basics)
- Inventory Management
- Supply chain procurement
- Logistics Coordination
- Demand Forecasting
- ERP Systems
- Data Reporting
- Warehouse Management
Languages
English
German
Leadership And Involvement
- The Citizens Foundation, Volunteer, Educator & Fundraiser
- The Indus Hospital, Blood Donation Campaign Organizer
Interests
- Supply Chain Strategy
- Logistics
- Warehouse Management
- Procurement
- Demand Forecasting
- Management
Timeline
Sortation Associate - Logistics Operations
Amazon
07.2024 - 01.2025
Supply Chain Intern
J. Junaid Jamshed Pvt Ltd.
09.2021 - 11.2021
Online Customer Support (Freelance)
ClearDeals Outlet UK
12.2020 - 08.2021
Sales Intern
Pharmalink
07.2019 - 09.2019
BBA - Supply Chain Management
DHA Suffa University
M.Sc. - International Business Economics
Technische Universität Ilmenau