Shefali Nigam

Dynamic HR professional with over 5 years of experience in HR operations, employee engagement, and process optimization. Skilled in driving workflow efficiency, resolving complex employee issues, and implementing innovative HR strategies. Committed to fostering a collaborative and high-performance workplace culture. Demonstrated background in completing specialized duties to support functional and financial operations as a Human Resources Shared Services Specialist. Proficient in processing workflows, transactions, and data changes using Workday. Handles records discreetly to ensure confidentiality of personnel files and maintain integrity of HRIS data. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• POSH (Act2013) |2023
• Conflict Management | 2024

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 5 in the development of Entity Merger.
• Supervised team of 7 members.
• Achieved 98% by introducing codes in MS Excel for reporting tasks.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.