SHENIKA SLOWE
Claymont
Summary
Dynamic professional with extensive experience as a Lead Career Counselor at The Workplace, excelling in case management and career coaching. Proven ability to enhance organizational processes and ensure compliance with industry regulations. Strong communication skills and proficiency in SharePoint drive successful outcomes in credentialing and recruitment initiatives.
Overview
26
26
years of professional experience
Work History
Lead Career Counselor, SCSEP (Delaware County)
The Workplace
03.2021 - Current
- Provide case management and career coaching to participants facing employment barriers.
- Conduct career assessments, resume writing, interview prep, and job search strategies.
- Develop, monitor, and update personalized employment and career plans.
- Collaborate with community organizations, educational providers, and host agencies to facilitate employment opportunities.
- Maintain participant records, ensuring compliance and accurate data management.
- Collaborated with other professionals including educators, employers, and government agencies to provide resources for successful job placement.
Lead Case Manager
Keystone Health
02.2010 - 03.2021
- Developed and monitored individualized care plans, coordinated with providers and resources.
- Performed utilization reviews; secured prior authorization and alternatives when appropriate.
- Improved case documentation accuracy by implementing efficient record-keeping systems and procedures.
- Maintained compliant documentation in EHR and tracked key metrics for improvement.
- Managed crisis situations of high need members effectively providing immediate assistance and coordinating follow-up support as needed.
- Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary supports.
Credentialing Specialist
Crozer Chester Medical Center
06.2007 - 01.2010
- Company Overview: (Remote)
- Coordinated and oversaw enrollment and credentialing activities for all legal entities in accordance with commercial payors, CMS, and other governmental regulations.
- Liaised with legal teams to resolve escalated credentialing issues.
- Managed Credentialing SharePoint site and document storage systems.
- Represented the credentialing department in internal and payor meetings.
- Generated reports on application statuses and maintained current knowledge of industry regulations.
- Ensured compliance with federal, state, local, and accrediting bodies’ requirements.
- Maintained government portals and managed credentialing workflows effectively.
- (Remote)
Credentialing Specialist
Neighborcare Medical Equipment
06.1999 - 05.2007
- Managed provider credentialing processes, ensuring timely and accurate credentialing in compliance with regulatory standards.
- Maintained provider databases and documentation, resolving discrepancies efficiently.
- Supported accreditation and licensing activities to support operations.
Education
Bachlor of Arts - Human Resources, Business Administration
Drexel University
Philadelphia, PA01.2020
Associate Degree - Healthcare Management
Delaware County Community College
Media, PA01.2004
Skills
- Communication and interpersonal skills
- Organizational and multitasking abilities
- MS Office Suite proficiency
- SharePoint expertise
- Credentialing portal proficiency
- Industry regulations knowledge
- CMS requirements knowledge
- Payor requirements knowledge
Affiliations
Board Member, Parking Authority Board for the City of Chester, 07/01/24, Present
References
Available upon request.
Personal Information
Timeline
Lead Career Counselor, SCSEP (Delaware County)
The Workplace
03.2021 - Current
Lead Case Manager
Keystone Health
02.2010 - 03.2021
Credentialing Specialist
Crozer Chester Medical Center
06.2007 - 01.2010
Credentialing Specialist
Neighborcare Medical Equipment
06.1999 - 05.2007
Associate Degree - Healthcare Management
Delaware County Community College
Bachlor of Arts - Human Resources, Business Administration
Drexel University
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