Sheriff Ibrahim
Digital Growth Strategist / Operations Specialist
Berlin
Summary
Driven by a results-focused approach, I excelled at Hauptstadt Glanz GmbH by leveraging my project management and adaptability skills. My tenure is marked by optimizing operations, enhancing team productivity by over 30%, and spearheading cross-functional projects to completion, showcasing my ability to drive continuous improvement and foster operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
2
2
years of post-secondary education
Work History
Facility Operations Assistant
Hauptstadt Glanz GmbH ( Deutscher Bundestag )
03.2024 - Current
- Reported building issues to building management to reduce safety concerns.
- Set up and broke down meeting rooms for events.
- Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
- Secured records and storage to comply with filing and indexing procedures.
- Enhanced facility efficiency by managing day-to-day operations and ensuring optimal use of resources.
Operations Specialist
StockX
12.2022 - 07.2023
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Motivated and trained employees to maximize team productivity.
Port and Operations Assistant
Ghana Cocoa Board ( Cocoa Marketing Company )
10.2019 - 08.2021
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
- Optimized business processes to foster operational efficiency.
Site Operations Specialist
Ghanhali Construction Company Limited
01.2017 - 11.2018
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
Education
Master of Arts - Digital Marketing
Berlin School of Business And Innovation
Berlin, Germany 10.2022 - 10.2024
BBA - Business Administration ( Marketing )
University of Ghana
Accra, Ghana10.2012
Skills
Project Management
Supply Chain Management
Security Systems
IT Documentation
Information Security
Desktop support
Service support
Cross-Functional Communication
Logistics Management
Certification
Zeugnisbewertung für ausländische Hochschulqualifikationen.
Timeline
Facility Operations Assistant
Hauptstadt Glanz GmbH ( Deutscher Bundestag )
03.2024 - Current
Operations Specialist
StockX
12.2022 - 07.2023
Zeugnisbewertung für ausländische Hochschulqualifikationen.
11-2022
Master of Arts - Digital Marketing
Berlin School of Business And Innovation
10.2022 - 10.2024
Port and Operations Assistant
Ghana Cocoa Board ( Cocoa Marketing Company )
10.2019 - 08.2021
Site Operations Specialist
Ghanhali Construction Company Limited
01.2017 - 11.2018
BBA - Business Administration ( Marketing )
University of Ghana