Shinoy Mathew
Technical Sales Specialist & Trainer- Global Fire Detection
Dubai
Summary
Focused Technical Sales Specialist ready to drive great business relationships by finding great solutions to issues. Looking to join an organization in a sales-oriented role.Qualified Advanced Product Support Specialist with 14 years of field ,Project Management and customer service experience in Fire Alarm & ELV Systems
Overview
15
15
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Technical Sales Specialist & Trainer
Johnson Controls
10.2018 - Current
- Tests new product offerings prior to official release to assist Product management team in bug identification
- Assisted customers in identifying technical issues and explained solutions to restore service and functionality of the Fire Alarm Systems (Simplex & Autocall Fire Alarm Systems )
- Allies with R & D to provide technical solution to the customers
- Delivers new Distributor onboarding and training sessions
- Trained and licensed 100+ engineers to enhance success in Simplex & Autocall Fire Systems
- Acts as training subject matter expert and provided extensive support to different departments (Sales , Product Management and R & D )
Operations Lead- Fire Alarm & ELV Systems
Sibca Electronics
11.2014 - 09.2018
- Managed an account of 50 projects in an year all over UAE.
- Built strong relationships with customers through positive attitude and attentive response
- Partnered with managers to identify and capitalize on sales trends and brand initiatives
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Led project teams of around 30 members through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
Senior Field Commissioning Engineer
Sibca Electronics
10.2010 - 11.2014
- Involved in design & Commissioning of all the ELV systems especially Fire alarm, GAS , VESDA, Central battery Systems , Public Address Systems and Access Control Systems
- Few key Projects are WTC Office Tower,Abudhabi,Galleria Mall , IPIC head Quarters , ADNOC Headquarters etc.
OMCR engineer
SIEMENS NETWORKS at GTL limited
05.2009 - 06.2010
- Worked as a BSS (Operation and maintenance) Engineer for NOKIA -Siemens to Create, modify and configure network objects like BSS/RXCDR, PCU, SITE,ELL Devices using OMC-R GUI
Education
Bachelor of Science - Electronics and Communication Engineering
Mahatma Gandhi University
India 10.2004 - 06.2008
MBA - MBA (General )
University of Bedfordshire
UK 05.2022 - Current
Skills
Sales Support
Certification
Civil defense Certified Fire Alarm Engineer
Timeline
MBA - MBA (General )
University of Bedfordshire
05.2022 - Current
Technical Sales Specialist & Trainer
Johnson Controls
10.2018 - Current
Operations Lead- Fire Alarm & ELV Systems
Sibca Electronics
11.2014 - 09.2018
Senior Field Commissioning Engineer
Sibca Electronics
10.2010 - 11.2014
OMCR engineer
SIEMENS NETWORKS at GTL limited
05.2009 - 06.2010
Bachelor of Science - Electronics and Communication Engineering
Mahatma Gandhi University
10.2004 - 06.2008
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