Sibel Satir

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.

• Executed clinical training programs to enhance professional education.
• Collaborated with dentalcare professionals to provide relevant, real-world examples in educational materials.
• Executed digital workflow trainings for dental professionals, dental students.
• Managed virtual event platforms, ensuring seamless experiences for attendees.
• Coordinated event logistics, including scheduling, budgeting, and KOL, speaker arrangements.
• Worked closely with cross-functional teams to develop engaging digital dental experiences.
• Tracked and analyzed event performance metrics to drive continuous improvements.
• Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
• Conducted post-event analysis, identifying areas of improvement for future events.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.

• Championed professional learning communities among faculty members, encouraging collaboration and sharing of best practices for student success.
• Planning and organizing yearly courses, seminars, and congresses
• Management of existing and new educational platforms
• Creating education programs for dentists to improve their skills
• Providing internal and external trainings, hands-on courses
• Identify new approaches and trends in medical education
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Marketing;

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Developing the marketing strategy for the company in line with company objectives
• Coordinating marketing campaigns with sales activities
• Organizing marketing events in all-over the country, in many different locations, cities with combining demographic difference to reach the target
• Planning product launch events, in regional and global scale
• Updated social media platforms with latest news and corporate details.

• Maintained databases and contact lists to keep important contact information accurate and up to date.
• Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
• Coordinated and scheduled meetings and appointments to keep organization running smoothly.
• Prepared detailed documents and reports in adherence administrative processes.
• Maintaining continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs
• Resolving administrative problems by analyzing information; identifying and communication solutions
• Coordinating and overseeing day-to-day management of supplies, equipment, and facilities for organization
• Providing confidential administrative support for principal executive or executives, to include managing schedule/calendar and making travel arrangements
• Supervising for recommendations for hiring, performance evaluation, training, work allocation, and problem resolution.

• Planning and coordinating administrative procedures and systems
• Recruiting and training personnel and allocate responsibilities and office space
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Oversee facilities services, maintenance activities and tradespersons (e.g., electricians)
• Ensure operations adhere to policies and regulations.

• Supporting all internal and external HR related inquiries or requests
• Maintaining digital and electronic records of employees
• Assisting with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts
• Maintaining calendars of HR management team
• Assisting with performance management procedures
• Scheduling meetings, interviews, HR events and maintain agendas
• Coordinating training sessions and seminars
• Performing orientations and update records of new staff
• Producing and submitting reports on general HR activity
• Completing termination paperwork and exit interviews
• Keeping up to date with the latest HR trends and best practice.