Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SIDDHARTH GUPTA

SIDDHARTH GUPTA

Senior Software Engineer
Magdeburg

Summary

Focused IT professional with 7 years of experience into Application and Operations support and maintenance using Cloud and DevOps technologies with certifications in DevOps training, Linux and ITIL foundation. Worked on more than 4 critical and client facing projects. Curios to learn and contribute along with acquired skills.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Specialist Software Engineer

Societe Generale Global Solution Centre
Bengaluru
06.2019 - 03.2022
  • Executed timely delivery of compliance reports by streamlining data collection and analysis processes; ensured 100% accuracy of data and reduced report turnaround time by 35%.
  • Led a team of 4 people to manage, operate, and support application.
  • Achieved cost saving of €4000 per month through automation. 4.
  • Coordinated with clients for gathering requirements and implementation.
  • Collaborated with software development and testing team members to design and develop robust solutions to meet client requirements.
  • Implemented automated KPI in order to save monthly 40 hours manual efforts.

Senior Software Engineer

Teamlease Digital Private Limited
Pune
12.2017 - 03.2019
  • Handled independently critical application issues and service incidents.
  • Performed Incident Management, Request Management, Access Management and Problem Management.
  • Assisted team to identify workflow issues and find solutions and possible work around.
  • Supported, coached, and supervised new staff members and make them understand best practices.
  • Reduced number of major incidents by 23% through problem management and streamlines process through documentation of critical issues.

Junior Support Engineer

XOR Labs Private Limited
Noida
03.2017 - 10.2017
  • Learned to handle customer requests and complaints with patience.
  • Monitored systems in operation and quickly troubleshot errors and automated manual task processing through scripting.
  • Participated in meetings and helped create new practices.
  • Worked on 20 incidents on single day.

Junior Software Engineer

CBSI India Private Limited
Pune
01.2015 - 03.2017
  • Analyzed logs, investigation, root cause analysis and fixing bug with proper code change.
  • Consistently met short and long-term targets.
  • Streamlined 20% process workflow by preparing SOP documentation.
  • Proposed technical solutions based on customer requirements.
  • Managed more 20 clients calls per day.

Education

Master of Science - Digital Engineering

Otto-von Guericke University
Magdeburg, Germany
04.2022 - Current

Bachelor of Science -

Rajiv Gandhi Proudyogiki Vishwavidyalaya
Gwalior, India
10.2009 - 06.2013

Skills

Application support

Certification

DevOps Training

Timeline

Master of Science - Digital Engineering

Otto-von Guericke University
04.2022 - Current

DevOps Training

11-2020

ITIL V4 Foundation

06-2020

The Unix Workbench

07-2019

Specialist Software Engineer

Societe Generale Global Solution Centre
06.2019 - 03.2022

Senior Software Engineer

Teamlease Digital Private Limited
12.2017 - 03.2019

Junior Support Engineer

XOR Labs Private Limited
03.2017 - 10.2017

Junior Software Engineer

CBSI India Private Limited
01.2015 - 03.2017

Bachelor of Science -

Rajiv Gandhi Proudyogiki Vishwavidyalaya
10.2009 - 06.2013
SIDDHARTH GUPTASenior Software Engineer