At WorkMentality Innovation, I support the operations team in providing innovative solutions for workplace wellness and productivity. I use various tools and platforms to manage projects, communicate with clients, and deliver quality results. I also contribute to improving the processes and workflows of the operations team, and provide input on how to enhance customer satisfaction and retention. I have successfully completed my Master's degree in International Business at EU Business School, where I acquired valuable knowledge and skills in global markets, cultures, and strategies. Additionally, I hold a Bachelor's degree and a Diploma in Civil Engineering, providing me with a solid foundation in technical and analytical skills. Moreover, I possess a SAP Material Management certification, showcasing my expertise in utilizing one of the most widely used enterprise resource planning systems. My passion for operations, problem-solving, and customer service, coupled with my commitment to continuous learning, collaboration, and contributing to positive outcomes, positions me well for future opportunities.