Siddharth Singh
Senior Associate Advisor
Pune
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Senior Associate Advisor
WNS (British Gas, Centrica)
05.2019
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress
- Trained and mentored junior staff on customer service strategies and techniques
- Increased customer service success rates by quickly resolving issues
Customer Relation Advisor
Tech Mahindra Business Services (SALES UK)
12.2014 - 02.2017
- Analyzed and recommended process improvements to reduce complaints and improve customer service throughout organization
- Exhibited high energy and professionalism when dealing with clients and staff
- Increased efficiency and team productivity by promoting operational best practices
BDM(Business Development Manager)
Vodafone Essar ltd
06.2010 - 05.2013
- Represented company and promoted products at conferences and industry events
- Championed continuous improvement initiatives within the organization leading to enhanced efficiency levels
Education
Bachelor of Computer Application (BCA) -
Singhad Collage of Arts Commerce And Science
Pune 08.2007 - 05.2012
12th Class -
K V NDA PUNE
Pune 06.2006 - 05.2007
Skills
Windows XP, 2000, 7
undefinedAccomplishments
- Represented College in various National Level college fests.
- Active member of college sports and technical committee.
Timeline
Senior Associate Advisor
WNS (British Gas, Centrica)
05.2019
Customer Relation Advisor
Tech Mahindra Business Services (SALES UK)
12.2014 - 02.2017
BDM(Business Development Manager)
Vodafone Essar ltd
06.2010 - 05.2013
Bachelor of Computer Application (BCA) -
Singhad Collage of Arts Commerce And Science
08.2007 - 05.2012
12th Class -
K V NDA PUNE
06.2006 - 05.2007
Personal Information
- Date of Birth: 09/21/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Projects
On Line Railways Reservation Form on HTML
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