Sihem Naimi
Dubai,Dubai
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Receptionist
Top Urgent Translation
06.2023 - 04.2024
- Translating Legal documents
- Proofread translated texts for grammar, spelling and punctuation accuracy
- Following up with internal team members and clients to ensure translation meets their needs
- Ensuring translated content conveys original meaning and tone
- Assisting colleagues with administrative tasks
- Performing ad-hoc administrative duties
- Keeping information confidential in accordance with security policies
- Typing or Translating General/Special Power of attorneys.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Speed Gate Motors
05.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Skills
- Maintaining positive attitude
- Greeting and Seating Clients
- Understanding customers' needs
- Continual self-improvement
- Demonstrable customer-service skills
- Excellent communication skills
- Strong organizational skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
Languages
ARABIC
Bilingual or Proficient (C2)
ENGLISH
Advanced (C1)
FRENCH
Bilingual or Proficient (C2)
Personal Information
Visa Status: Resident Visa
Timeline
Receptionist
Top Urgent Translation
06.2023 - 04.2024
Receptionist
Speed Gate Motors
05.2022 - 05.2023
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