Simon Ehlert
Grevenbroich
Summary
Dedicated and detail-oriented professional with a background in business and marketing, experienced in customer communication, problem-solving, and operational management. Strong interpersonal and organizational skills, with a proven ability to work independently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Self-Employed Operator of a COVID-19 Test Center
Ehlert & Gauls GbR
Grevenbroich
05.2020 - 03.2023
- Managed daily operations of a testing center, ensuring smooth workflow and compliance with regulations
- Led a team of up to 15 employees, including hiring, training, and scheduling
- Provided customer service and answered inquiries in a calm and informative manner
- Handled logistics, supply orders, and inventory management systems
- Oversaw financial planning, budgeting, and reporting
Working Student – Logistics
Lidl Vertriebs-GmbH & Co. KG
Grevenbroich
12.2018 - 01.2020
- Performed quantity and quality control on incoming shipments.es
- Stored goods in appropriate warehouse locations after inspection
- Documented all stock movements in the warehouse management system
- Processed returns and handled returned merchandise efficiently
- Cooperated closely with suppliers and freight forwarders to coordinate deliveries.
Intern - Customer Relationship Management (CRM)
SG Consulting
Viersen
01.2018 - 07.2018
- Supported CRM implementation for fitness clients
- Analyzed customer data to improve engagement and satisfaction
- Helped plan and execute retention campaigns
- Contributed to documentation and project planning
Intern - Consulting & Project Management
SG-Consulting
Viersen
01.2017 - 06.2017
- Acted as point of contact for client inquiries
- Maintained CRM databases and created reports
- Assisted in project execution and customer communication
Education
Bachelor of Science - International Marketing
Fontys University of Applied Sciences
Venlo, Netherlands08-2019
Semester Abroad - Business Administration
Dankook University
Seoul, South Korea07-2018
High School Diploma (Abitur) -
Berufsbildungszentrum Grevenbroich
Grevenbroich, Germany08-2015
Skills
- Customer Service
- Operational management
- Regulatory compliance
- Inventory management
- Financial planning
- Logistics coordination
Languages
German
First Language
English
Advanced (C1)
C1
Korean
Elementary (A2)
A2
Timeline
Self-Employed Operator of a COVID-19 Test Center
Ehlert & Gauls GbR
05.2020 - 03.2023
Working Student – Logistics
Lidl Vertriebs-GmbH & Co. KG
12.2018 - 01.2020
Intern - Customer Relationship Management (CRM)
SG Consulting
01.2018 - 07.2018
Intern - Consulting & Project Management
SG-Consulting
01.2017 - 06.2017
Bachelor of Science - International Marketing
Fontys University of Applied Sciences
Semester Abroad - Business Administration
Dankook University
High School Diploma (Abitur) -
Berufsbildungszentrum Grevenbroich
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