Excel
Simona Zdravkova
Subject matter expert (SME)
Sofia
Summary
At Ingram Micro, I participate in projects that improve team productivity and create a culture of ongoing improvement, using my skills in analyzing problems and finding solutions. My experience in leading teams, providing training, and offering guidance helped people grow professionally, which resulted in better operations and successful projects.
Overview
9
9
years of professional experience
1
1
Language
Work History
Subject Matter Expert (SME)
Ingram Micro
09.2023 - Current
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Served as a liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables.
- Fostered culture of continuous improvement, identifying and implementing process optimizations.
- Streamlined communication between departments, ensuring that project specifications were clearly understood and met.
- Enhanced team productivity by leading specialized training sessions on innovative industry practices.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
Supervisor
Ingram Micro
06.2018 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained database systems to track and analyze operational data.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Collected, arranged, and input information into database system.
Ap Accountant Lv2
Ingram Micro
01.2017 - 05.2018
- Reconciled client accounts to facilitate compliant, timely, and accurate payments.
- Conducted thorough audits on accounts payable records, identifying discrepancies and resolving issues promptly.
- Improved cash flow management with timely payment scheduling and vendor negotiations.
- Collaborated with other departments to ensure accurate expense allocation for financial reporting.
- Supported month-end closing processes by preparing accurate AP-related journal entries and account reconciliations.
- Assisted in the implementation of a new ERP system, streamlining accounting processes for increased productivity.
- Trained new employees on accounting principles and company procedures.
Ap Accountant Lv1
Ingram Micro
03.2016 - 12.2016
- Improved cash flow management with timely payment scheduling and vendor negotiations.
- Reconciled client accounts, prepared accurate payments and forecasting them.
- Strengthened relationships with key vendors through consistent communication, issue resolution, and prompt payments.
Education
Master`s Degree - Political Economy of The Creative Economy
UNWE University of National And World Economy
04.2001 -
Bachelor`s Degree - Business Economics
UNWE University of National And World Economy
04.2001 -
Skills
Training and mentoring
Teamwork and Collaboration
Attention to Detail
Adaptability and Flexibility
Time Management
Strategic Thinking
Analytical Thinking
Creative solutions
Problem-solving abilities
Sports and hobbies
I like to spend time for myself, in the gym. I also like to be with my family, travel and visit different places in Bulgaria and abroad.
Software
MS Word
Power Point
Access
Timeline
Subject Matter Expert (SME)
Ingram Micro
09.2023 - Current
Supervisor
Ingram Micro
06.2018 - 08.2023
Ap Accountant Lv2
Ingram Micro
01.2017 - 05.2018
Ap Accountant Lv1
Ingram Micro
03.2016 - 12.2016
Master`s Degree - Political Economy of The Creative Economy
UNWE University of National And World Economy
04.2001 -
Bachelor`s Degree - Business Economics
UNWE University of National And World Economy
04.2001 -
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