Siobain Malandruccolo
Wilmington
Summary
Adaptable and organized professional with extensive experience across diverse professions. Combines strong interpersonal skills with the ability to multi-task and master new technologies.
Adaptable professional with a versatile background in customer service and operations. Known for strong organizational time strategies and effective problem resolution. Committed to delivering high-quality results and enhancing operational efficiency in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Document Processor
Ultimate Staffing Agency
Baltimore, MD
02.2025 - Current
Demonstrated exceptional performance, earning a top ten ranking in the U.S. for four consecutive months.
Consistently delivered high-quality results, focusing on improving efficiency and productivity.
Cook Shift Leader
Freddy's Wraps and Wings
Wilmington, DE
11.2021 - 05.2023
Executed front and back of house operations with proficiency, contributing to optimal customer experiences.
Enhanced operational flexibility during peak hours to optimize resource allocation.
Deli Associate
Jacks
Wilmington, DE
05.2020 - 11.2020
Recognized as keyholder within five months of hire for exemplary execution of store operational responsibilities.
Customer Service Associate Cashier
HMS Host
Newark, DE
07.2019 - 02.2020
Executed cross-training programs at two brand stores to optimize service delivery in a fast-paced environment with 8,200 to 8,300 daily visitors.
Package Handler
UPS
Newark, DE
11.2018 - 01.2019
Executed rapid transition from hand processing to automated scanning and loading of packages, ensuring timely delivery across multiple trucks per shift.
Caterer
Lu Malin
Wilmington, DE
08.2012 - 09.2017
Conducted research and crafted menus to align with culinary trends and customer preferences.
Managed daily meal preparation and service operations for a student population of 600, prioritizing nutritional standards.
Managed operations of a single location serving 250 students.
Education
Medical Billing And Coding
Dawn Career Institute
Wilmington, DE03-2006
Skills
- Versatile in dynamic environments
- Technical proficiency
- Verbal and written communication
- Effective problem resolution
- Organizational time strategies
Timeline
Document Processor
Ultimate Staffing Agency
02.2025 - Current
Cook Shift Leader
Freddy's Wraps and Wings
11.2021 - 05.2023
Deli Associate
Jacks
05.2020 - 11.2020
Customer Service Associate Cashier
HMS Host
07.2019 - 02.2020
Package Handler
UPS
11.2018 - 01.2019
Caterer
Lu Malin
08.2012 - 09.2017
Medical Billing And Coding
Dawn Career Institute