Sky'Teara Lee-Burton
Wilmington
Summary
Dedicated professional with extensive experience in housekeeping at the Westin Hotel, excelling in safe chemical handling and time management. Proven ability to maintain high sanitation standards and enhance guest satisfaction through meticulous room turnover and exceptional service. Committed to optimizing cleanliness and efficiency in every task undertaken.
Overview
3
3
years of professional experience
Work History
Hotel Housekeeper
Westin Hotel
02.2024 - 05.2024
- Utilized cleaning chemicals and equipment safely according to safety protocols.
- Assisted in laundry duties, ensuring timely availability of linens for guests.
- Conducted inventory checks for cleaning supplies, reporting shortages promptly.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Retail Sales Associate Worker
Royal Farms, Two Farms
07.2023 - 01.2024
- Handled cash register operations, ensuring accurate processing of transactions and maintaining cash drawer integrity.
- Stocked shelves and organized merchandise to optimize product visibility and maintain store presentation standards.
- Participated in training sessions to enhance product knowledge and improve sales techniques for better performance.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Collaborated with team members to achieve daily sales goals and improve overall customer satisfaction ratings.
Security Officer
Bob Carpenter Center
05.2021 - 11.2022
- .Responded promptly to incidents, providing immediate assistance as needed.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Participated in training sessions to enhance security practices and knowledge base.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
High School Diploma -
Newark High School
Newark, DE06-2024
Skills
- Bed making proficiency
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
- Safe chemical handling
- Room verification
- Dusting
- Sanitizing
- Housekeeping
- Time management
- Cleaning bathrooms
Timeline
Hotel Housekeeper
Westin Hotel
02.2024 - 05.2024
Retail Sales Associate Worker
Royal Farms, Two Farms
07.2023 - 01.2024
Security Officer
Bob Carpenter Center
05.2021 - 11.2022
High School Diploma -
Newark High School