Sneha Paranjape

Led Learning and Development initiatives liaising with multiple teams for successful execution of classroom, virtual and blended training programs for over 12,000 employees

• Developed competency framework for entry level to senior management roles
• Strategic partner for business units to identify learning needs
• Designed customized learning journeys for employees aligned with competency framework
• Designed and developed training resources (reference material, assessments etc.)
• Delivered engaging training programs using a combination of learning methods (experiential, classroom based, blended)
• Evaluated training outcomes and impact on employee performance
• Created and updated e-learning courses using tools like Articulate, Audacity, Camtasia
• Coordinated deployment of e-learning on the LMS (Learning Management System)
• Collaborated with HR to align learning strategies with talent acquisition and talent development

Key accomplishments

• Initiated and executed on-job coaching to employees
• Designed and delivered training for interviewers leading to better hiring quality
• Delivered trainings on customer service and cultural sensitivity leading to increase in customer feedback ratings for almost every trainee

Responsible for business development, coordinating training programs and co-facilitation on inbound and outbound training programs

• Met existing and prospective clients with information on latest training offerings
• Worked with clients and on-site teams to coordinate training programs
• Co-created and co-facilitated training interventions
• Provided equipment support on outbound training interventions