Sneha Saha

With 8+ years of extensive experience in analysis, solution and architecture design, currently employed at Cognizant Technology Solutions, India. Hands-on experience in Retailer, Telecom & Logistics domain as Senior API Developer / Architect with a demonstrated history of working in the information technology and services industry. Skilled in Windows Server, Java, HTML, Software Development using IBM APIC CLOUD platform with SOAP RESTful Web Services. CI/CD pipeline development to standardized Business Unit. Worked on projects across the globe in various stages of the SDLC, interacting closely with the client. Building and developing the project team to ensure maximum performance, providing purpose, direction, and motivation. Leading projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation. Coordinating with internal, external resources, partners and business ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments. Analyzing project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements. Establishing and maintaining relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes. Strong engineering professional Graduated and Masters in IT. Desirous for a challenge in the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector and thereby advancing my career.

• Senior Associate, IT Project Manager, Leading Logistics Company of USA, 04/2022, Present, Conducting systems and requirements analyses to identify project action items., Summarize requirements into clear guidelines for owners to ensure clear understanding and quicker execution of remediation/project., Coordinate and facilitate discovery sessions with identified owners and subject matter or Technical Experts when necessary and depending on project complexity., Performs assigned functions and tasks to meet project/remediation deadlines., Mentored the team in troubleshooting various technical and functional challenges., Records, updates, monitors, and determines solutions for project deviations or issues to ensure effective resolutions., Supported multiple applications of external key partners of European countries like etc. with an understanding of system integration, test planning, scripting, and troubleshooting., Performance Monitoring for end-to-end process execution. Handle the API and Integration operations., Supervises a group and responsible for motivating teammates as well as inspiring positive communication within them so that they can work together toward achieving goals., Co-ordinate with partners and US tech team and help to understand the flow of the API and their process., Coordinating remediation activities as assigned by the IT Compliance Manager within Europe Region working with Functional stakeholders including Europe IT leadership, IT Application Development Teams, and Project Management Organizations.
• Associate Consultant, Technical Lead, Leading UK Retail Company of UK, 08/2017, 04/2022, Experience in Enterprise Application Service (EAS) using, IBM API Connect and in Service Now/Remedy in Change Management process., Acknowledge, troubleshoot, and document change activity while providing detailed information to management and team members., Managed change management processes or programs of the clients to manage multiple projects., Support change management at the organizational level, Enterprise Change Management, Support to the Change Impact analysis Team., Effectively manage new or upgraded IT projects, ensuring impact, root cause and risk analysis is complete and accurate., Coordinated with engineering and product teams in identification of customer requirements for new products and policies., Engaging with many areas within the organization to align key stakeholders, increase awareness of various change initiatives and drive business results.
• Associate Consultant, Technical SME, Leading UK Retail Company of UK, 05/2015, 08/2017, A technology-oriented experience in Enterprise Application Integration (EAI) using, IBM API Connect., Involved in developing the applications using IBM API Connect into Production., Own root cause analysis and problem management for IBM CLOUD and business leaders and stakeholders., Cohesive team worker, having strong analytical, problem solving and interpersonal skills., Provide business process-based solutions to complex problems. Act as team leader for projects with moderate budgets or of a short to intermediate duration, Training and mentoring of the team and the team members in terms of their job performance, behaviors and competencies., Line management of the other members of the IT support team., Comfortable in team management, service management and project management.

• Achieved "Project Star" Award in multiple Quarters for my hard work.
• Received good review every year for my performance.
• Received multiple appreciations and project reward for excellence in services and development and Customer Delivery and Team Management.
• Achieved "Value Creator" recognition and Awarded for my best performance