Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sofia Santhappan

Dresden

Summary

Results-driven Business Development Executive with an MBA in International Healthcare Management background and a robust skill set in business development, customer relationship management, and administrative processes. Detail-oriented team player with strong organizational skills. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Development Executive

Quodata, New, GmBh
12.2022 - Current
  • Conducted Market research to identify new business opportunities and explore product-market fit
  • Implemented innovative ideas and devised strategic action plans to reach the target audience effectively
  • Lead Generation, Lead Qualification, and Prospecting
  • Proactively reached out to leads through cold emailing and cold calling to drive inbound leads
  • Managed social media with content generation and implementing social media marketing strategies
  • Established and nurtured relationships with potential clients through organic research and LinkedIn outreach
  • Identified and cultivated collaborative partnerships through negotiation
  • Performed Competitor analysis to evaluate the gaps and competitive advantage to enhance business strategy

Market Research Executive

Kudos Health Research, Cello Health GmBh
06.2022 - 09.2022
  • Conducting credible peer-to-peer conversations for market research studies - health sector in given countries worldwide
  • Conducted over 40 interviews (CATI) in a friendly, multinational atmosphere with a focus on diversity and inclusion
  • Engage with the target audience for research studies through LinkedIn.

Consultant Coordinator - Global Vision Management Consultant

03.2020 - 10.2021
  • Managed documentation to ensure efficient document management processes
  • Acted as a liaison between Lead Consultant, Marketing team, and customers to achieve customer satisfaction and retention
  • Verified the authenticity of paperwork and supporting documents.

Education

MBA - International Healthcare Management

SRH University of Applied Sciences
Berlin,
09.2023

M.Sc. - Applied Microbiology

University of Madras
Chennai,

Post Graduate Certification - Applied Management

Nelson Marlborough Institute of Technology
2021

Skills

  • CRM Platform: Brevo
  • Software: Saleshandy (Email automation software), CATI (Telephonic Software)
  • Social Media Content Writing
  • Direct Email Campaigns
  • Lead Pipeline Development
  • Prospecting and Cold Calling
  • Effective Customer Communication
  • Quarterly Reviews
  • Outreach Management

Certification

Certification:

  • Certification in “The Fundamentals of Digital Marketing” by Google
  • Certification in “Digital Marketing” by HubSpot Academy
  • Diploma in “Implementing Customer Care in Management” by Alison - Empower Yourself

Languages

English
Advanced (C1)
German
Elementary (A2)

Timeline

Business Development Executive

Quodata, New, GmBh
12.2022 - Current

Market Research Executive

Kudos Health Research, Cello Health GmBh
06.2022 - 09.2022

Consultant Coordinator - Global Vision Management Consultant

03.2020 - 10.2021

MBA - International Healthcare Management

SRH University of Applied Sciences

M.Sc. - Applied Microbiology

University of Madras

Post Graduate Certification - Applied Management

Nelson Marlborough Institute of Technology
Sofia Santhappan