Solomon Thirumanivasagam
Application Manager - Electronic Data Interchange
Wuppertal
Summary
Dynamic EDI Consultant committed to Implementation of EDI solutions, Order to Cash management, Procure to Pay management, e-Invoicing and EDI document management solutions. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Senior EDI Consultant – Customer Success
B2BE GERMANY GmbH
Frankfurt
09.2022 - Current
- Hands-on Experience in conception and implementation of EDI solutions, especially in integration environment (B2B/MFT/API)
- End-to-end implementation of EDI B2B integrations by partnering with client to plan, design, implement, and improve EDI process
- Analyze individual customer requirements and create concepts for tailor-made solutions
- Analyzing business requirements and designing custom IT solutions
- Responsible for setting up trading partner profiles with appropriate message types
- Set up various communication protocols – FTP (OFTP, SFTP), HTTP, AS2, VAN, X.400, API with Trading partner for exchanging EDI documents
- Mapping and translating data from Trading partner proprietary formats EDIFACT, ANSI X12, JSON, IDOC, XML, CSV and convert it to various formats based on client’s requirement
- Execution of Integration, Trading partner setup, user acceptance testing and go live proceedings
- Implementation and maintenance of EDI software, mapping tools and integration platforms
- Investigate EDI incidents and arrest issues including review of job logs, error logs, configurations, and error documents
- Creating SQL DB maps for insertion, updating, deletion to tables and retrieving data from database
- Designing web-based solutions - building dashboard, views, workflows, routing, UI customization, reports, and custom entities.
- Developed custom EDI solutions for clients, leading to enhanced data exchange capabilities and reduced manual intervention.
TEAM LEAD - EDI
TATA CONSULTANCY SERVICES
Chennai
12.2017 - 08.2022
- Project: Home Depot Retail
- Transitioned onsite projects from pilot to Go-Live phase with exposure to plan, design, implementation, and improvement of EDI process
- Empowering and envisioning team of 20+ to achieve operational and business goals
- Experienced in delivering 1:1 mentoring session as well as training and presentations for Team meetings
- Primary liaison to identify and report processes that have opportunity for improvement, innovation, and new technology for Process Improvement
- Facilitated business review meetings with customers, studying & analyzing performance trends
- Provide analysis, support, and guidance to both internal and external critical customers on complex data transfer, claims, bill statement and payments
- Experience and working knowledge of EDI concepts including standards such as ANSI X12 & XML
- Experience in handling IBM Sterling Integrator, Mainframe Gentran, VAN, AS2, SAP, Web EDI solutions
- Maintaining back-end setup by enabling cross reference and envelopes in Mainframe and Sterling Integrator
- Good experience in vendor management and business operation management
- Experience in troubleshooting production failures for seamless order-to-cash flow through SAP
- Monitoring data flow and document transmissions
- Maintaining solid working relationship with trading partners, customer service and 3rd party EDI providers to create and map EDI documents
- Routinely created and analyzed productivity reports to make sure business KPI is met based on stakeholder requirement
- Good knowledge in retails transaction sets – 810, 812, 816, 820, 850, 852, 856, 860, 870 and logistics transaction sets – 204, 210, 214, 990.
PROCUREMENT ENGINEER
AURORA TRADING AND CONTRACTING WLL
Doha
08.2017 - 11.2017
- Project : LRT – Lusail – ELV systems (Fire Alarms & CCTVs)
- Respond to material inquiries/issues from receiving department
- Supported procurement team with data update in ERP system
- Managed and submitted 100+ invoices to clients through EDI SPS Commerce each month
- Reported to vice president of production on conformance with contract schedule
- Support purchasing department throughout vendor qualification process.
- Proposed logistics solutions for customers
- Ensured high-quality materials sourcing through supplier audits, quality checks, and thorough evaluation processes
SENIOR CUSTOMER SUPPORT REPRESENTATIVE
GROUPON INC
Chennai
07.2015 - 07.2017
- Worked as Customer service representative in EDI Production support handling more than 150+ queries every day
- Maintained all e-commerce related attributions and resolved subject
- Strive for quick complaint resolution; commended by supervisor for ability to resolve problems on first call and avoid escalation of issues
- Excel within service-oriented company, demonstrating talent for communicating effectively with customers from diverse backgrounds.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Streamlined support processes for improved efficiency and faster response times to customer concerns
- Collaborated with cross-functional teams to identify and implement solutions for recurring customer issues
Education
MBA - Logistics And Supply Chain Management
Madras University
Chennai, India 06.2021 - 10.2023
Bachelor of Engineering - Electronics & Communication Engineering
Anna University
Chennai, India 06.2010 - 04.2014
Skills
Electronic Data Interchange (EDI) Sterling Integrator SAP SD Mainframe EDIFACT JSON ANSI X12 XML IDOC FTP HTTP AS2 VAN X400 MS 365 SQL Database
ServiceNow Jira Zendesk
Project Management Stakeholder Management UAT (Functional & Integration Testing) Continuous Improvement Change management Problem Solving
Accomplishments
- Onboarding - Quick onboarding of EDI vendors in Warehouse distribution Project resulted in USD 500+mln savings as inventory was made available to enable fast shipping
- Migration (Legacy to NextGen) - Legacy Project resulted in USD 970+mln hard benefits by transitioning vendors from eVision EDI to Sterling Integrator
- Process Improvements - Receiver of EDI Game changer award for implementing various process improvement projects resulted in savings of USD 10+mln
Timeline
Senior EDI Consultant – Customer Success
B2BE GERMANY GmbH
09.2022 - Current
MBA - Logistics And Supply Chain Management
Madras University
06.2021 - 10.2023
TEAM LEAD - EDI
TATA CONSULTANCY SERVICES
12.2017 - 08.2022
PROCUREMENT ENGINEER
AURORA TRADING AND CONTRACTING WLL
08.2017 - 11.2017
SENIOR CUSTOMER SUPPORT REPRESENTATIVE
GROUPON INC
07.2015 - 07.2017
Bachelor of Engineering - Electronics & Communication Engineering
Anna University
06.2010 - 04.2014
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