Sonali Muddebihal
Data Analyst
Hamburg,HH
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Application Support Engineer
Wipro Technologies
12.2021 - 05.2024
- Provided application and technical support for the Time Mate platform, resolving client issues related to attendance, payroll, and leave management.
- Developed interactive dashboards in Tableau, providing actionable insights that improved efficiency in project tracking.
- Analyzed large datasets using Python and SQL to identify trends, enhancing decision-making processes for stakeholders.
- Supported and maintained web-based modules developed using Java, HTML, and CSS, troubleshooting front-end issues and performing minor UI fixes to enhance usability.
- Worked with SQL Server Management Studio (SSMS) to write queries, perform data validation, and assist in backend troubleshooting for payroll and attendance data.
- Managed and closed a high volume of support tickets via the service management tool, consistently meeting SLA and quality standards.
- Played a key role during payroll freezing cycles, ensuring timely issue resolution and minimizing SLA breaches to maintain business continuity.
- Built and automated reports and dashboards using SSRS, Power BI, and Excel, improving performance visibility and data accuracy.
Education
Bachelor of Engineering - Computer Science And Engineering
Visvesvaraya Technological University
8 2021
Pre-University Course - PCMB
Chetana PU Science College
5 2017
Skills
Customer support
Incident management
ITIL framework
Training and mentoring
Python programming
Excel functions
SQL
Tableau
Data validation
ETL processes
Data analysis
Data visualization and presentations
Report preparation
Certification
- Data Science & AI Master’s Program – LearnBay
- Tableau for Data Visualization – Udemy (2025)
- Introduction to Programming Using Python – Microsoft
LANGUAGES
English
Upper intermediate (B2)
German
Beginner (A1)
Kannada
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Name
My name is Sonali Muddebihal. I am originally from India and currently based in Hamburg, Germany. My name “Sonali” means golden in Sanskrit, and it reflects positivity and warmth — qualities I try to bring into my work and interactions every day.
Interests
Playing Badminton
Traveling
Painting
Cooking
Exploring New Places and Culture
Timeline
Application Support Engineer
Wipro Technologies
12.2021 - 05.2024
Bachelor of Engineering - Computer Science And Engineering
Visvesvaraya Technological University
Pre-University Course - PCMB
Chetana PU Science College