Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Work Availability
Name
Interests
Websites
Timeline
Generic
Sonali Muddebihal

Sonali Muddebihal

Data Analyst
Hamburg,HH

Summary

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

3
3
years of professional experience
3
3
Certification

Work History

Application Support Engineer

Wipro Technologies
12.2021 - 05.2024
  • Provided application and technical support for the Time Mate platform, resolving client issues related to attendance, payroll, and leave management.
  • Developed interactive dashboards in Tableau, providing actionable insights that improved efficiency in project tracking.
  • Analyzed large datasets using Python and SQL to identify trends, enhancing decision-making processes for stakeholders.
  • Supported and maintained web-based modules developed using Java, HTML, and CSS, troubleshooting front-end issues and performing minor UI fixes to enhance usability.
  • Worked with SQL Server Management Studio (SSMS) to write queries, perform data validation, and assist in backend troubleshooting for payroll and attendance data.
  • Managed and closed a high volume of support tickets via the service management tool, consistently meeting SLA and quality standards.
  • Played a key role during payroll freezing cycles, ensuring timely issue resolution and minimizing SLA breaches to maintain business continuity.
  • Built and automated reports and dashboards using SSRS, Power BI, and Excel, improving performance visibility and data accuracy.


Education

Bachelor of Engineering - Computer Science And Engineering

Visvesvaraya Technological University
8 2021

Pre-University Course - PCMB

Chetana PU Science College
5 2017

Skills

Customer support

Incident management

ITIL framework

Training and mentoring

Python programming

Excel functions

SQL

Tableau

Data validation

ETL processes

Data analysis

Data visualization and presentations

Report preparation

Certification

  • Data Science & AI Master’s Program – LearnBay
  • Tableau for Data Visualization – Udemy (2025)
  • Introduction to Programming Using Python – Microsoft

LANGUAGES

English
Upper intermediate (B2)
German
Beginner (A1)
Kannada
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Name

My name is Sonali Muddebihal. I am originally from India and currently based in Hamburg, Germany. My name “Sonali” means golden in Sanskrit, and it reflects positivity and warmth — qualities I try to bring into my work and interactions every day.

Interests

Playing Badminton

Traveling

Painting

Cooking

Exploring New Places and Culture

Timeline

Application Support Engineer

Wipro Technologies
12.2021 - 05.2024

Bachelor of Engineering - Computer Science And Engineering

Visvesvaraya Technological University

Pre-University Course - PCMB

Chetana PU Science College
Sonali MuddebihalData Analyst