Sophia Paulette Arqueta Esparza
Industrial Engineer / MBA Project Management
Berlin
Summary
Experienced in the manufacturing industry 7+ years, with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones. Program Manager Associate SR coordinates 101+ customer orders per week, 3PL supply chain activity, and cross-functional resolution of 11–20 delivery issues per month. Manages demand, APQP, NRE, inventory, ECOs, and customs requirements to protect on-time delivery and customer satisfaction. Supports return processing and rejected-item verification by managing 51+ cases per month through RMA case management and customer portal follow-up
Overview
3
3
Languages
9
9
years of professional experience
Work History
PROGRAM MANAGER ASSOCIATE SR
PLEXUS
06.2022 - 09.2025
- Developed project plans and schedules to ensure alignment with organizational objectives.
- Led cross-functional teams to deliver projects on time and within budget.
- Implemented process improvements that increased operational efficiency across multiple programs.
- Analyzed project performance metrics to identify areas for improvement and drive results.
- Mentored junior team members, fostering professional growth and enhancing team capabilities.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Resolve delivery issues to ensure on-time delivery and customer satisfaction.
INDUSTRIAL & PROCESS ENGINEER NPI
JABIL
03.2021 - 06.2022
- New project introduction, request for quotation (RFQ) - Step-by-step process flowchart, MOR.
- Tracked SCRAP metrics through reporting, analysis, and action plans, leading to identified tooling improvements.
- Conducted root cause analysis using Six Sigma methodologies to identify and resolve process inefficiencies.
- Developed visual aids, conducted PFMEA, analyzed CAPEX, and mapped processes to enhance operational clarity.
- Coordinated with suppliers to address raw material issues, minimizing disruptions to production schedules.
BUSINESS EXCELLENCE TECHNICIAN
FLEX
08.2018 - 07.2019
- Assisted on exporting and importing production machines, verifying inventory and managing assets to ensure operational readiness.
- Analyzed data to assess value and utilized various ERPs to streamline process management.
- Keep in track logistics process and prepare all the necessary documentation.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
PURCHASING TRAINEE
CONTINENTAL
10.2017 - 07.2018
- Maintained supplier and internal department communication to prepare purchase contracts.
- Verify invoices, identify and resolve discrepancies, and prepare reports.
- Review and track old part numbers.
- Supported project managers with documentation, leading to better project tracking and communication.
- Generated process and procedure documents to streamline critical supply chain functions.
SUPPLY CHAIN SUPPORT
EATON
02.2017 - 10.2017
- Supported supply chain team in assessments by analyzing optimal logistics options.
- Implemented standard work procedures and flowcharts to enhance operational consistency.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects effectively; proven ability to learn quickly and adapt to new situations.
Education
MBA - Focus on Project Management
02-2027
B. S. Industrial Engineering -
02-2018
Skills
SAP
JDE
Microsoft 365
Google Workspace
Slack
Smartsheet
Order management
Inventory management
Demand planning
Process mapping
Root cause analysis
Timeline
PROGRAM MANAGER ASSOCIATE SR - PLEXUS
06.2022 - 09.2025
INDUSTRIAL & PROCESS ENGINEER NPI - JABIL
03.2021 - 06.2022
BUSINESS EXCELLENCE TECHNICIAN - FLEX
08.2018 - 07.2019
PURCHASING TRAINEE - CONTINENTAL
10.2017 - 07.2018
SUPPLY CHAIN SUPPORT - EATON
02.2017 - 10.2017
University of Europe For Applied Sciences - MBA, Focus on Project Management
Universidad Del Valle De Atemajac - B. S. Industrial Engineering,
SPRACHEN
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
German
Beginner (A1)
SOCIAL SERVICE
05.2017-05 - 03.2018 School Mentor & Analysis Engineer
INEA & CARTIAS - Zapopan, Mexico
Teaching and helping older adults who hadn't had the opportunity to complete their academic education., Collect information from low-income families for statistical studies & provide them with medical support.