Sowmiya Nachiar Janakiramulu

Client : Best Buy Inc

App Name: Best Buy

Role : QA Test Lead

Project Description: Online electronics shopping app to Find stores, deals, reviews and the lowest prices on the hottest tech. See all the hottest deals! Check out the Deal of the Day, our current Top Deals, special sale events and Best Buy Outlet finds, all in the app.

Software : JIRA,Quality Centre 10.0, HP ALM

Key Responsibilities:

• Identify, test, track, and report KPI trends over the course of the projects.
• Being part of agile team, participated actively in sprint planning, requirement analysis, scrum call, Implementation , Review and Sprint Retrospective.
• Work with onsite and offshore team to set priorities and remove roadblocks to make sure sufficient coverage for the release.
• Assess status of the release and help make sure the release goes out on time with high quality level.
• Created and supported test dashboards/reports.
• Identified opportunities to improve QA process and development practices through data, tooling, and standardization.
• Collaborated with cross-functional teams, including developers, designers, TPM, PM, support team and QA engineers, to define project scope, goals, and deliverables.
• Developed and maintain detailed QA project plans, timelines, and budgets, ensuring alignment with overall business objectives.
• Effectively communicated project status, risks, and issues to stakeholders, providing regular updates and addressing concerns proactively.
• Mitigated project risks by identifying and implementing effective solutions, adapting to changing requirements as needed.
• Provided valuable feedback during project review sessions, influenced product improvements.
• Optimised workflow efficiency by streamlining QA procedures.
• Led cross-functional teams to successful product launches.
• Streamlined processes to ensure efficient bug resolution.
• Collaborated with developers for seamless troubleshooting.
• Achieved better quality control with comprehensive system evaluations.
• Reduced system errors through meticulous QA analysis.
• Prioritised tasks effectively under tight deadlines for timely project completion.
• Nurtured a collaborative work environment with open communication channels.
• Created test plans, expedited process efficiency.
• Coordinated team meetings to foster communication and collaboration.
• Set high-quality standards to ensure best practices in all projects undertaken.
• Conducted detailed documentation for enhanced test effectiveness.

Client Role : QA Lead

Project : Speciality Sales Management Tool WOOLWORTHS

Operating System : Windows server 2003, XP, Vista and Windows 7

Software : Quality Centre 10.0,SIMPRO Tool,Oracle Retail Tools (Retail Management System),Masters Craft ALM Tool.

Brief : Specialty Sales Management is all store sales that includes Cash and Carry Sales.

Key Responsibilites:

• Coached junior testers on best practices, improving overall team performance.
• Led cross-functional teams in high-pressure environments to achieve project objectives.
• Drove process improvements by implementing best practices in QA methodology.
• Spearheaded root cause analysis after each release, contributing towards prevention of future issues.
• Promoted continuous improvement within the team through regular feedback sessions.
• Managed all QA aspects of multiple projects whilst maintaining strict deadlines.
• Facilitated training programmes on latest QA tools and technologies for team members.
• Streamlined communication between development and QA teams to ensure smooth workflow.
• Implemented effective testing strategies for improved system performance.
• Identified critical bugs and coordinated with developers for timely resolution.
• Conducted risk assessment for potential product releases, ensuring maximum product reliability.
• Executed regression testing on new software builds, facilitating error detection early in the development cycle.
• Evaluated test results thoroughly to ascertain system performance under various conditions.

Client: Woolworths - Masters, Woolworths Group Limited, Australia

Role : Test Lead

Project : Speciality Sales Management Tool WOOLWORTHS

Operating System : Windows server 2003, XP, Vista and Windows 7

Software : Quality Centre 10.0,SIMPRO Tool,Oracle Retail Tools (Retail Management System),Masters Craft ALM Tool.

Brief : Specialty Sales Management is all store sales that includes Cash and Carry Sales.

Speciality Sales are divided into two groups:

1) Specialty Sale Projects which is the sale of product and services and;

2) Speciality Sale Products which is the sale of products without services.

The Speciality Sale will be tracked from the time that the customer indicates that they are interested in purchasing a Speciality Sales Product. The project or product delivery will be facilitated with internal and external product and service Suppliers. The management and scheduling of these suppliers and the customer feedback forms an integral part of the Speciality Sales Management process. Speciality Sales Customer can be an individual, trade business or a government organization

SimPRO Enterprise is a feature-rich business management tool designed from the ground up by trade and service contractors for the trade and service industry. Because we understand the way trade service companies function, we've covered every aspect of the business from estimating to project management and service delivery.

Here this project involves the integration of SIMPRO with RMS.RMS is nothing but Retail Management System ,an Oracle Product.The Integration part involves the creation of Supplier and Customer and verify how the data flow from RMS to SIMPRO.

Oracle Retek System testing includes Retail Management System (RMS),OBIEE Reporting.

Key Responsibilities:

• Involved in Integration Testing.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks.
• Check / Review the Test Cases documents.
• Involved in Defect logging and mapping in QC.
• Retesting defects that is fixed by developer
• Planned and executed system tests, reporting findings to inform development team.
• Oversaw focused testing processes to capture meaningful insights into current processes.
• Curated comprehensive system testing reports following internal standards.
• Outlined quality assurance objectives and priorities to guide department activities.
• Adhered to company policies, maintaining compliance and readiness for audits.
• Refined testing policies, procedures and scripts.
• Assessed program functionality against user requirements and established guidelines.
• Evolved and documented detailed software testing plans to suit business needs.
• Compiled and analysed software testing results to produce actionable insights, driving process improvements.
• Replicated user issues to identify and eliminate root causes.
• Prepared and configured systems for testing.
• Optimised software testing to strengthen Quality Assurance (QA) measures.
• Addressed problems critically, implementing optimal solutions to boost overall system performance.
• Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
• Led cross-functional teams to successful product launches.
• Optimised workflow efficiency by streamlining QA procedures.
• Created test plans, expedited process efficiency.
• Provided valuable feedback during project review sessions, influenced product improvements.
• Achieved better quality control with comprehensive system evaluations.
• Reduced system errors through meticulous QA analysis.
• Coordinated team meetings to foster communication and collaboration.
• Streamlined processes to ensure efficient bug resolution.

Client: Woolworths - Masters, Woolworths Group Limited, Australia

Role : Test Analyst

Project : Speciality Sales Management Tool WOOLWORTHS

Operating System : Windows server 2003, XP, Vista and Windows 7

Software : Quality Centre 10.0,SIMPRO Tool,Oracle Retail Tools (Retail Management System),Masters Craft ALM Tool.

Brief : Specialty Sales Management is all store sales that includes Cash and Carry Sales.

Speciality Sales are divided into two groups:

1) Specialty Sale Projects which is the sale of product and services and;

2) Speciality Sale Products which is the sale of products without services.

The Speciality Sale will be tracked from the time that the customer indicates that they are interested in purchasing a Speciality Sales Product. The project or product delivery will be facilitated with internal and external product and service Suppliers. The management and scheduling of these suppliers and the customer feedback forms an integral part of the Speciality Sales Management process. Speciality Sales Customer can be an individual, trade business or a government organization

SimPRO Enterprise is a feature-rich business management tool designed from the ground up by trade and service contractors for the trade and service industry. Because we understand the way trade service companies function, we've covered every aspect of the business from estimating to project management and service delivery.

Here this project involves the integration of SIMPRO with RMS.RMS is nothing but Retail Management System ,an Oracle Product.The Integration part involves the creation of Supplier and Customer and verify how the data flow from RMS to SIMPRO.

Oracle Retek System testing includes Retail Management System (RMS),OBIEE Reporting.

Key Responsibilities:

• Involved in study of usecases
• Involved in reviewing testcases
• Involved in Functional testing
• Involved in Preparation of Smoke testing Suite and Smoke Testing.
• Involved in Integration Testing.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks.
• Check / Review the Test Cases documents.
• Involved in Defect logging and mapping in QC.
• Retesting defects that is fixed by developer
• Coordinated closely with cross-functional teams to ensure comprehensive test coverage, fostering an integrated approach to product development.
• Authored comprehensive test plans, resulting in better testing outcomes.
• Assured product quality by developing and executing effective test cases.

Client: Woolworths, Woolworths Group Limited, Australia

Role : Module Lead - Test Analyst

Project : TIME AND ATTENDANCE MANAGEMENT SYSTEM

Operating System : Windows server 2003, XP, Vista and Windows 7

Software : Quality Centre 10.0

Brief : Kronos is the application designed to maintain the Time and Attendance of the Employees. Employees will be interfaced from a HRMD database into Workforce Timekeeper.

Store Admin will be required to log into the employees master file record post employee import to assign the correct assignments to the employees Job Transfer Set.

All other master file fields will be populated via the interface from HRMD to Kronos.

Key Responsibilities:

• Involved in study of usecases
• Involved in reviewing testcases
• Involved in Functional testing
• Involved in Preparation of Smoke testing Suite and Smoke Testing.
• Involved in Integration Testing.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks.
• Check / Review the Test Cases documents.
• Involved in Defect logging and mapping in QC.
• Retesting defects that is fixed by developer
• Reporting the Final delivery report to the Onsite Lead
• Interaction with onshore and Business people for clarifications
• Prepare and publish Test Results Summary Report for each testing phase
• Tracking and Mitigating the Risks involved in the project.
• Assigning and Tracking the tasks assigned to the team for timely completion.
• Attend the daily scrum call/QA calls and provide Status

Client: QUANTUM FOODS - MARKS AND SPENCER, United Kingdom

Role: Module Tester

Project: QUANTUM RETAIL SYSTEM TESTING

Operating Systems : Windows server 2003, XP, Vista and Windows 7 ,Unix.

Software : Rally Defect Management, Quality Centre 10.0, Putty, Jira, Control M Enterprise Manager, TCS, Juniper

Brief :Marks and Spencer plc (also known as M&S; colloquially known as Marks and Sparks) is a British retailer headquartered in the City of Westminster, London, with over 700 stores in the United Kingdom and over 300 stores spread across more than 40 countries. It specializes in the selling of clothing and luxury food products. Quantum Retail provides Solution for Forecasting & Ordering Planning, Allocation & Replenishment for Foods to M&S.

Quantum project is part of the Marks and Spencer's Future Foods Forecasting and Supplier Ordering (FFF&SO) program. The aim of future foods is to upgrade the legacy foods IT applications and to make them more effective. M&S has chosen Quantum Retail Inc, USA's Quantum product for the proposed forecasting and ordering architecture.

The FFF&SO program has worked on 6 phases aiming to increase the number and types of categories and supply chain segments that the Quantum application can support.

The rollout of Quantum based architecture would be initially for three categories in Food Group, in a product ionized environment, providing a resilient operational alternative to NEST. This will provide as minimum a daily output of suggested vendor orders, based upon inputs of store stock and sales. Phase-1&2 of the FFF&SO would be done as 4 drops into production.

M&S applications need to be modified to send the following data to Quantum:

1. Product master data (assume we can redirect an existing interface)

2. Store master data (assume we can redirect an existing interface)

3. Two years of transactional sales and stock data at product store week level for the 26 categories.

4. Three months of transactional sales and stock data at product store day level for the 26 categories

As part of this program, the following Food systems would be amended:

CEST - Current Estimation

CORD- Current Ordering

SSM - Sales and Stock Maintenance

DMS - Depot Management System

FRD - Food Reference Data

FDW - Food Data Warehouse

FOSO- Fixed Orders and Standing Orders

IS01, IS04 - M&S file transfer service

SMDM- Space Management and Display Management

The project aim is to improve the ordering and allocation based on the below priorities.

According to business rules

Priority 1: Fixed Orders

Priority 2 Stock Out Prevention

Priority 3 Ensure MCD

Priority 4 Ensure Target Inventory

Priority 5 Deciding to Exceed Target Inventory

Priority 6 Manage Abundance for Display Led Product to meet Target

Priority 7 Manage Remaining Abundance for All Products

Key Responsibilities:

• Reduced downtime with consistent preventative maintenance tasks on all modules.
• Adhered strictly to project timelines whilst balancing the need for thoroughness in testing procedures.
• Achieved accurate test results by meticulously following module testing protocols.
• Delivered high-quality performance with thorough understanding of module operations.
• Conducted rigorous tests to ensure module reliability and robustness.
• Identified faults in modules for quicker resolution and improved efficiency.
• Collaborated closely with development team, fostering better communication and understanding of objectives.
• Ensured optimal functionality by performing detailed module analyses.
• Facilitated smooth running of modules through regular software updates and upgrades.
• Tested various system components, ensuring their interoperability within the larger system environment.
• Enhanced system performance by implementing effective testing strategies.
• Created documented test cases, facilitating easy replication and consistency across different testers' workloads.
• Produced detailed reports on each tested module, contributing to transparency in product development process.
• Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
• Prepared and configured systems for testing.
• Replicated user issues to identify and eliminate root causes.
• Evolved and documented detailed software testing plans to suit business needs.
• Involved in reviewing testcases
• Involved in Functional testing
• Involved in Regression testing.
• Involved in System Testing.
• Involved in Fitness Testing.
• Involved in Preparation of Smoke testing Suite and Smoke Testing.
• Involved in writing the test scripts for Fitness Testing.
• Involved in Integration Testing.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks.
• Check / Review the Test Cases documents.
• Involved in Defect logging and mapping in QC.
• Retesting defects that is fixed by developer
• Reporting the Final delivery report to the Onsite Lead
• Interaction with onshore and Business people for clarifications
• Prepare and publish Test Results Summary Report for each testing phase
• Tracking and Mitigating the Risks involved in the project.
• Assigning and Tracking the tasks assigned to the team for timely completion.
• Attend the daily scrum call/QA calls and provide Status

Client: JCPenny , United States

Role:Tester (Single member Team)

Project: JCP m- commerce

Operating System : Windows server 2003, XP, Vista and Windows 7

Software : Quality Centre 10.0

Brief:JCP m-commerce is nothing but testing the JCPenney application in mobile.(for both Android and iPhone devices).It involves searching for the items and add items to the bag.Express checkout and place order.

Key Responsibilities:

• Involved in study of usecases
• Involved in reviewing testcases
• Involved in installation of apps in Mobile.
• Involved in Functional testing
• Involved in Regression testing.
• Involved in adhoc testing.
• Identified gap analysis.
• Identified automation test cases.
• Execution of Test cases
• Raising defects
• Retesting defects that is fixed by developer
• Raised formulae's (Change Request) in case of any technical error or system error
• Interaction with onshore people for clarifications

Client: Wolters Kluwer , United States.

Role: Tester

Project: CTLS Back Office Consolidation

Operating System : Windows server 2003, XP, Vista and Windows 7

Software : Quality Centre 10.0

Brief: CTLS BOC is nothing but placing order through three different applications namely OrderPoint, One World and Correspondent Portal. After the order is processed through various stages, invoice will be sent to the Customer. Once the invoice is paid by Customer, order will be closed

Key Responsibilities:

• Involved in study of usecases
• Involved in writing testcases
• Involved in Functional testing
• Involved in Regression testing.
• Execution of Test cases
• Raising defects
• Retesting defects that is fixed by developer
• Raised formulae's (Change Request) in case of any technical error or system error
• Interaction with onshore people for clarifications