Strategic and results-driven SAP Program Manager with around 19 years of comprehensive experience in leading large-scale SAP initiatives across diverse industries. Adept at driving end-to-end project life cycles, from initial planning and stakeholder alignment to successful implementation and ongoing optimization. Known for delivering trans formative SAP solutions that enhance operational efficiency, drive revenue growth, and maximize ROI. My experience spans across various domains including Automotive, Retail, Manufacturing, Farm Equipment, CPG, Banking, E-Commerce, Supply Chain & Logistics
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 19 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
SAP Program Manager , Project Manager
Bristlecone India Limited
03.2011 - Current
Led multiple full-cycle SAP implementation projects, including requirements gathering, design, configuration, testing, and deployment.
Managed cross-functional teams consisting of business analysts, developers, consultants, and external vendors to deliver SAP solutions on time and within budget.
Collaborated with business stakeholders to define project objectives, prioritize requirements, and align SAP solutions with business needs.
Implemented best practices and methodologies for SAP Project management, including Agile, Waterfall, and ASAP methodology.
Provided leadership and guidance to project team members, ensuring adherence to project timelines, quality standards, and best practices.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Built teams to address project goals and objectives for multiple projects.
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Implemented risk management strategies to mitigate potential barriers to project success.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Participated in pilot tests and revised programs based on feedback and results.
Championed best practices in project management, fostering a culture of continuous improvement.
Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Coached team members on professional development opportunities, contributing to improved overall performance.
Increased customer satisfaction through effective communication of program goals and expectations.
Interacted with customers and clients to identify business needs and requirements.
Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
Coached team members on productivity strategies to accomplish challenging goals.
Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Facilitated workshops and conducted one-on-one training to educate team members.
Leveraged project management processes and tools to define and execute projects.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.
Developed detailed plans based on broad guidance and direction.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Leveraged data and analytics to make informed decisions and drive business improvements.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
SAP Team Lead, Technical Consultant
Bristlecone
Bangalore
05.2007 - 03.2011
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Education
Master of Science - Computers
Andhra University
India
06.2003 - 2005.01
Bachelor of Science - Computers
Andhra University
India
06.1999 - 08.2002
Skills
SAP Program Management
Stakeholder Engagement
Strategic Planning
Team Leadership
Change Management
Risk Management
Project management
Program leadership
Strategic planning
Stakeholder management
Change management
Team leadership and direction
Scheduling and planning
Strategic direction
Effective negotiations
Problem-solving
Certification
SAP Certified Associate - SAP Activate Project Manager
Accomplishments
Manager Excellence Award for Project Delivery
Remote Stellar Award
Implemented first-of-its-kind “Dealer Management System” - Mobile Application integrated with SAP ECC which is patented in India, USA, Canada, Turkey, France & Japan.
Honored “Star of the Quarter” from Client CFO of Mahindra Retail for Innovations and Project Delivery
Honored “Mahindra Team Innovation” from Mahindra & Mahindra Group IT Head for Best Innovation
Honored with multiple Bristlecone “Xtra Mile Awards” in recognition of outstanding project results.
Technical Service Manager – BTP, GCP, AWS, MS-Azure Cloud Service Line at Bristlecone India LimitedTechnical Service Manager – BTP, GCP, AWS, MS-Azure Cloud Service Line at Bristlecone India Limited
Project Responsible/Marketing Assistant at Hochschule Mannheim/MARS Entrepreneurship CenterProject Responsible/Marketing Assistant at Hochschule Mannheim/MARS Entrepreneurship Center