Stefan Kosmider
Hamburg
Summary
I stand for a values-driven and collaborative leadership style based on trust, openness, and mutual respect. I treat every individual with respect and recognize the uniqueness and inviolability of each person.
My leadership is characterized by consistent and reliable action. I take responsibility for my decisions and set clear goals that I pursue together with my team. In doing so, I always ensure respectful interactions and promote open, transparent communication that allows space for feedback and constructive dialogue.
The development of my team members is just as important to me as my own continuous growth. I actively support individual development and encourage active participation and accountability. This creates a work environment where sustainable results and personal progress are equally achievable.
Overview
8
8
years of professional experience
Work History
Manager Operations - DACH
Flexport International GmbH
10.2024 - Aktuell
- Led and managed a team of 11 FTEs with full professional and disciplinary responsibility (FCL Import & Export)
- Accountable for achieving DACH key performance metrics aligned with EMEA/Global standards
- Drove continuous improvement initiatives, optimizing operational processes both within internal systems and externally based on modern technology
- Fostered a collaborative work environment between Operations and Demand teams to ensure full alignment on client needs and priorities
- Facilitated cross-functional communication to proactively address challenges and deliver seamless service to clients
- Supported effective resource planning and workload management to meet fluctuating client and business demands
- Implemented best practices and standardized procedures to increase operational efficiency and service quality
Manager Sales & Account Management (North-East DE)
Flexport International GmbH
01.2024 - 09.2024
- Held professional and disciplinary responsibility for a team of 5 FTEs (Account Managers & Account Executives)
- Accountable for achieving AOP goals for the North-East Germany Demand team, focusing on both volume and net revenue targets
- Managed and optimized the existing book of business to increase share of wallet and drive net revenue growth; supported preparation and delivery of QBRs with key and enterprise clients
- Regularly reviewed and challenged sales pipelines and pitches alongside Account Executives; participated in client meetings to support new business acquisition
- Achieved 93% of 2024 AOP goals together with my team
Manager Account Management
Flexport International GmbH
06.2023 - 12.2023
- Held professional and disciplinary responsibility for a team of 4 FTEs (Account Managers)
- Accountable for achieving Annual Operating Plan (AOP) goals for our existing book of business -> Maintain Biz -> grow Biz
- Managed and optimized the existing Book of Business (BoB) to increase share of wallet and drive net revenue growth; supported preparation and delivery of QBRs with key and enterprise clients
Senior Account Manager
Flexport International GmbH
08.2022 - 06.2023
- Managed a portfolio of mid-market to enterprise clients as an individual contributor
- Provided mentoring and support to Junior Account Managers to drive team success
- Oversaw client P&Ls and held regular market update meetings and QBRs with clients
- Successfully managed challenging client communications, ensuring positive outcomes and high client retention
- Developed and maintained strong client relationships, ensuring satisfaction and long-term partnership
Senior Client Solutions Associate
Flexport International GmbH
09.2021 - 07.2022
Global Operations Associate
Flexport International GmbH
01.2020 - 08.2021
Internship - Operations
Kuehne & Nagel
03.2018 - 06.2018
Global Operations Associate
Rhenus
02.2017 - 12.2019
Education
Bachelor of Arts - BA (Logistics and Purchasing) -
FOM Hochschule für Ökonomie & Management
Kaufmann - Spedition & Logstik -
Vocational School For Freight Forwarding/Logistics
HamburgSkills
- Cooperative leadership style
- Process optimization
- Strategic thinking
- High level of commitment
- Problem-solving oriented
Languages
Englisch
Fortgeschrittene Kenntnisse
C1
Deutsch
Bilingual or Proficient (C2)
Hobbies and Interests
- Hiking
- Skiing
- Gardening
Personal Information
Timeline
Manager Operations - DACH
Flexport International GmbH
10.2024 - Aktuell
Manager Sales & Account Management (North-East DE)
Flexport International GmbH
01.2024 - 09.2024
Manager Account Management
Flexport International GmbH
06.2023 - 12.2023
Senior Account Manager
Flexport International GmbH
08.2022 - 06.2023
Senior Client Solutions Associate
Flexport International GmbH
09.2021 - 07.2022
Global Operations Associate
Flexport International GmbH
01.2020 - 08.2021
Internship - Operations
Kuehne & Nagel
03.2018 - 06.2018
Global Operations Associate
Rhenus
02.2017 - 12.2019
Bachelor of Arts - BA (Logistics and Purchasing) -
FOM Hochschule für Ökonomie & Management
Kaufmann - Spedition & Logstik -
Vocational School For Freight Forwarding/Logistics
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