Stefanie Reich
Delmar
Summary
Dedicated professional known for exceptional organization and adaptability. Proven strengths in managing schedules and budgets, resolving conflicts, and ensuring effective communication. Prepared to contribute to team success through strong leadership and customer-focused strategies.
Overview
18
18
years of professional experience
Work History
Stay at Home Parent
Self
Delmar
07.2016 - Current
- Managed daily schedules and routines for multiple children.
- Coordinated educational activities and playdates to enhance children's social skills and learning opportunities.
- Developed and implemented meal plans to meet diverse dietary needs and promote healthy eating habits.
- Organized household tasks including cleaning, laundry, and grocery shopping.
- Facilitated communication between family members to ensure harmony.
- Managed budgeting and expense tracking to maintain financial stability for household.
- Resolved conflicts among children through mediation techniques.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Assistant Store Manager
New York & Company
Salisbury
08.2008 - 07.2016
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in managing daily store operations and team performance.
- Trained and supervised staff on sales techniques and customer service.
- Coordinated inventory management and stock replenishment processes.
- Implemented visual merchandising strategies that improved product displays and enhanced customer engagement.
- Ensured compliance with company policies and procedures during operations.
- Facilitated effective communication between management and team members.
- Managed daily cash handling procedures, ensuring accuracy and resolving discrepancies to maintain financial integrity.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Conducted performance reviews with staff to assess progress and establish future development goals, fostering continuous improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Science - Chemistry
Cedar Crest College
Allentown05-2008
Skills
- Customer service
- Effective communication
- Conflict resolution
- Schedule management
- Time management
- Adaptability
- Team leadership
- Stress tolerance
- Punctual and reliable
- Problem solving
- Budgeting
- Inventory management
- Visual merchandising
- Professionalism
Timeline
Stay at Home Parent
Self
07.2016 - Current
Assistant Store Manager
New York & Company
08.2008 - 07.2016
Bachelor of Science - Chemistry
Cedar Crest College