Stella Chinenye Amakor
Port Harcourt
Summary
Dynamic and highly organized professional with extensive experience in managing office operations and supporting executive teams. Proven track record in streamlining processes, coordinating projects, and enhancing productivity underscores a commitment to excellence. Exceptional communication, problem-solving, and multitasking abilities are complemented by a keen eye for detail. Eager to contribute talents and skills in a pragmatic environment that fosters growth while aligning with company goals and objectives.
Overview
13
13
years of professional experience
Work History
Support staff
IDRRUR (initiative for disaster risk reduction and urban resilience)
08.2024 - 01.2025
- Provide administrative support to various departments
- Handling tasks such as data entry, document preparation, scheduling meetings, preparing minutes of meeting, and managing office supplies.
- Providing guidance to client to assist solve any issues and ensure they have positive experience of the company services.
Receptionist /Office Assistant
Niger State Development Company
12.2017 - 01.2021
- Receiving and welcoming guests.
- Assist guests and clients in finding their way around the office.
- Help maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
- Assist with a variety of administrative tasks including copying, taking notes and making travel plans.
- Preparing meeting and training rooms.
- Professionally answering phone calls, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Performing ad-hoc administrative duties.
- Answering, forwarding and screening phone calls.
- Sorting and distributing mails.
- Providing excellent customer service.
- Scheduling appointments
- Informed guests of hotel rates and services make and confirm reservations for guests.
- Verify guests’ payment method.
- Maintain clear and accurate records of guest room bookings
- Compute several guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Attend to guest queries and requests- both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
Secretary/ADMINISTRATIVE OFFICER
Niger State One Stop Investment Center, Minna, Niger State
01.2014 - 04.2017
- Meeting and greeting visitors, answering and screening telephone calls, ensuring accurate messages are taken and calls are dealt with professionally
- Provide administrative support
- Tracking and confirmation emails
- Assisting in the management of contracts and contractors on-site specific to Reception related requirement
- Ensuring that office budgets and company records are confidential and well protected
- Assisting with the set-up of events, such as client registration, handling catering requirements or arranging additional cleaner
- Provide general support to visitors
- Research and create presentations
- Other administration tasks, such as printing, photocopying and filing as needed
Sale Representative
Forever Living Company Limited, Ikorodu, Lagos
05.2013 - 09.2013
- Serving existing accounts, obtains orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential customers.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Submits orders by referring to price lists.
- Keep management informed by submitting activity and reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques.
Supervisor
Famous Marketing and Promotion Company Limited, Ibadan, Oyo State
04.2012 - 04.2012
- Support formulation of market strategy; conduct market research; plan and execute promotions, conduct PR activities, etc. in Nigeria.
- Manage the sales target of retail channels and PSI.
- Develop and maintain business / market intelligence, syndicated data, sales analysis and align the business to dynamic end market conditions and trends.
- Maintain and promote the positioning of famous marketing and its positive image, to ensure the brand’s acceptance by consumers.
- Good knowledge and experience in online marketing.
- Guidance of new-arrival product displays in channels used for promotional activities and all other brands awareness related activities.
- Develop multi-channel plan to support the business unit’s overall goals and mission and marketing strategy.
- Coordinate the training and management of the brand’s promoters.
- Foster and develop relationships with key strategic and operational vendors supporting efforts.
- Create and manage all sales support materials in retail channels e.g. sample displays, layouts, etc
Education
Higher National Diploma - Public Administration
Niger State Polytechnic Zungeru
Zungeru, Niger State01.2018
National Diploma - Public Administration
Niger State Polytechnic Zungeru
Zungeru, Niger State01.2016
Skills
- Effective communication
- Supply chain optimization
- Cross-functional teamwork
- Customer success management
- Approachable demeanor
- Analytical problem solving
- Leadership skills
- Communication skills
- Problem Solving
- Telephone assistance
- Client transportation
- Support services
- Office equipment maintenance
- Proficient computer skills
- Analytical thinker
PERSONAL DATA
Language Spoken: English & Igbo
References
- O.B, Ocheme, Prof., 08037885078, Federal University of Technology (FUT) Minna, Niger State, Minna, Niger State
- Reagan John, Ikwuakom, Mr, 08036223411, Brighter Suites Ltd, Minna, Niger State, G.M., Minna, Niger State
Timeline
Support staff
IDRRUR (initiative for disaster risk reduction and urban resilience)
08.2024 - 01.2025
Receptionist /Office Assistant
Niger State Development Company
12.2017 - 01.2021
Secretary/ADMINISTRATIVE OFFICER
Niger State One Stop Investment Center, Minna, Niger State
01.2014 - 04.2017
Sale Representative
Forever Living Company Limited, Ikorodu, Lagos
05.2013 - 09.2013
Supervisor
Famous Marketing and Promotion Company Limited, Ibadan, Oyo State
04.2012 - 04.2012
National Diploma - Public Administration
Niger State Polytechnic Zungeru
Higher National Diploma - Public Administration
Niger State Polytechnic Zungeru
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