Stephan Williams
Newark,DE
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
4
4
years of professional experience
Work History
Machine Operator
Bank of America
12.2024 - Current
- Resolves day-to-day problems and executes deliverables within the business unit. Provides functional expertise knowledge to projects or initiatives relating to the business unit. Manages team workload and provides general oversight and direction to team. Maintains internal, operational, and financial controls and works within risk appetite of the business unit. Reviews processes to ensure they are efficient and implements process improvement opportunities supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Excited to leverage skills in process improvement and team leadership to drive success.
Breader, Trainer, Team Leader
Chick-fil-A
06.2022 - Current
- Maintained a positive work environment that promoted collaboration between team members.
- Conducted regular performance reviews to assess individual team member progress.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Oversee food preparation, cooking, and presentation to maintain high standards.
Education
High School Diploma -
Christiana High School
Newark, DE06-2024
Skills
- Team leadership
- Proficient in networking
- Team-oriented and self-sufficient
- Experienced in handling concurrent responsibilities in fast-paced situations
- Experienced with Microsoft software
- Team encouragement
- Leadership
- Rapid skill acquisition
- Food presentation
- Supply Restocking
- Operational control
- Order reading
- Breakdown troubleshooting
- Equipment monitoring
- Production preparation
- Complex Problem-solving
Accomplishments
- Employee of The Month
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Machine Operator
Bank of America
12.2024 - Current
Breader, Trainer, Team Leader
Chick-fil-A
06.2022 - Current
High School Diploma -
Christiana High School