Stephanie Eggert
Marketing
Stuttgart
Summary
Dynamic professional with a proven track record in enhancing customer experience and boosting sales by 10% at Hollister through innovative visual merchandising and effective marketing strategies. Skilled in team building and customer service management, adept at developing impactful promotions and fostering community engagement. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Detail-oriented and motivated PR with proven track record of improving customer satisfaction and enhancing media outreach. Adept at utilizing extensive knowledge of marketing tools and copywriting skills to improve sales strategies. Possesses excellent oral and written communication skills to effectively support marketing teams.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Public Relations and Key Holder
Hollister
02.2024 - 07.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed budgets for visual merchandising projects, ensuring cost-effective solutions without sacrificing quality or impact.
- Maximized sales by creating innovative visual merchandising displays and store layouts, increasing the sales 10% more the first month.
- Increased event attendance through innovative marketing campaigns and promotional materials.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Assisted marketing team with developing brand strategies.
Public Relations Coordinator
Expok
05.2022 - 01.2024
- Planned and organized seminars, meetings and retreats.
- Created engaging social media content to amplify public relations efforts and increase online visibility for clients.
- Managed internal, external, and crisis communications.
- Cultivated strong relationships with key influencers, leading to increased brand awareness and credibility.
- Organized successful trade show appearances, resulting in valuable networking opportunities and lead generation for clients.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Increased media coverage for clients by creating and implementing strategic PR campaigns.
- Coordinated successful media events, including press conferences and product launches, generating positive publicity.
Marketing Intern
Dautec
02.2021 - 02.2022
- Conducted market research to identify target audiences and optimize marketing efforts.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Assisted in creating written, video, and image content for marketing channels.
- Enhanced social media engagement through regular posting and audience interaction.
- Tracked campaign performance metrics to identify areas for improvement and adjust strategies.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
- Increased brand awareness with creation of eye-catching promotional materials.
- Helped design surveys to gather customer insights, leading to more targeted marketing efforts.
- Boosted social media engagement by crafting and scheduling posts on various platforms.
- Assisted in organizing promotional events, leading to enhanced customer interaction with brand.
Community Manager
Bebesauris
01.2019 - 02.2021
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Created monthly newsletter to keep community members informed about upcoming events, initiatives, and achievements.
Education
BBA - Marketing
Universidad Del Valle De México
Puebla, Mexico 04.2001 -
Skills
Customer service
Loss prevention strategies
Workplace safety
Customer service management
Team building
Task delegation
Promotions and marketing
Community marketing
Marketing plans
Marketing and promotion
Marketing assistance
Visual Merchandising Abilities
Timeline
Public Relations and Key Holder
Hollister
02.2024 - 07.2024
Public Relations Coordinator
Expok
05.2022 - 01.2024
Marketing Intern
Dautec
02.2021 - 02.2022
Community Manager
Bebesauris
01.2019 - 02.2021
BBA - Marketing
Universidad Del Valle De México
04.2001 -