Responsible for the overall management of the branch, including staff leadership and operational control
Developed and implemented sales strategies to meet and exceed branch targets
Oversaw inventory management, ordering, and merchandising to optimize product availability and store presentation
Ensured high levels of customer satisfaction through effective service and problem resolution
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Owner & Manager
Jerasa Garden Center
11.2013 - 09.2024
Maintained existing customer relationships and acquired new clients
Created invoices, accepted payments, and handled Bookkeeping
Organized business trips to Italy to purchase and import trees to Jordan
Handled international shipping, customs clearance, and logistics coordination
Freelance Social Media Content Creator Co-founder and developer
Tarmac Media
10.2019 - 08.2024
Presented in videos reviewing new and used cars
Conducted vehicles reviews and test drives
Developed content strategies and increased reach on Instagram, Facebook and Youtube
Education
High School Diploma -
Royal Jordanian Air Academy
Amman-Jordan
01-2012
High School Diploma -
Al Ahliya School
12.2008
Skills
Decision maker
Quick Learner
Attention to details and well organized
Self-motivated
Ability to work effectively in a team
Fluent in German English and Arabic
Staff management
Online Marketing
Team player
Customer service
Client relationship management
Very good skills using Microsoft Office
Ability to multi-task effectively
Social media platform
Proficient in writing automotive articles on vehicles, industry trends, and maintenance topics
Vehicle maintenance and repair
Inspection techniques
Experienced in filming, photography, and video editing for digital content creation
Skilled in presenting car reviews and test drives, combining technical knowledge with engaging storytelling
Ability to work effectively in a team
Languages
Arabic
English
German
Timeline
Branch Manager
EDEKA Warmbronn
10.2024 - Current
Freelance Social Media Content Creator Co-founder and developer