SaaS
With a solid background in customer success and relationship management, I leveraged my expertise in SaaS platforms to enhance client experience and drive business growth. The skills honed there, such as coaching new team members and managing strategic initiatives, have been instrumental in my success and have contributed to the sustained satisfaction and retention of our customer base.
Customer Success Management
Date of Birth: 04/06/83
SaaS
Salesforce
CRM
MS Office
Zendesk
JIRA