SUNE NEL
Bonn
Summary
I am an enthusiastic HR professional with over ten years of dedicated experience within the DHL Group, showcasing a robust and diverse skill set that spans the entire HR value chain, including recruitment, training and development, compensation and benefits, and project rollout support. My career journey reflects a steadfast commitment to growth and adaptability. I am passionate about creating a workplace culture that empowers individuals and aligns with organizational goals. Recognized for my exceptional communication skills and approachable demeanor, I excel in collaborative environments where I can cultivate positive relationships and drive impactful HR initiatives. As I seek to embark on an exciting new journey, I am eager to further develop my HR expertise in a role that challenges me and allows me to contribute meaningfully. I am driven by the opportunity to add significant value to any team through a results-oriented approach, ensuring that both employees and the organization flourish together.
Overview
10
10
years of professional experience
Work History
HR Specialist
DHL Express EHO
05.2023 - Current
- The main purpose of this role is to provide strategic and operational HR support across the employee lifecycle, ensuring effective implementation of HR policies and processes, driving recruitment and talent management initiatives, overseeing compensation and benefits programs, and partnering with business leaders to enhance organizational effectiveness, employee engagement, and compliance with company standards and legal requirements.
- Collaborate daily with the Senior HR Business Partner (EHO) and the SVP of HR (EHO). In the Senior HRBP’s absence, I assume full responsibility for role output.
- Provide guidance to the entire EHO Regional office staff, including EUMB, VPs, Directors, Managers, and employees, on the implementation of HR policies and procedures.
- Drive entire recruitment process by drafting job advertisements, conducting screenings, interviews, response handling, offer calculation & onboarding.
- Coordinate with various EU countries on HR-related matters for EHO employees hosted within their respective entities, including data accuracy.
- Calculate salary proposals for new hires, transfers, and promotions.
- Manage the annual Employee Opinion Survey (EOS), ensuring a seamless process each year, which includes EOS mapping, ordering surveys, reporting, and follow-up actions.
- Oversee various Compensation & Benefits processes, including grading, merit increases, bonus calculations, and short- and long-term incentives, in alignment with company policies and established procedures.
- Prepare and manage recognition and engagement initiatives, such as Long Service Awards and Employee of the Year.
- Provide proactive support for the year-end process by ensuring goal accuracy and completing performance assessments.
- Talent Management processes, including setting up and facilitating Talent Panels during the succession planning phase.
- Focus on delivering services that meet established standards and targets, scheduling all HR processes and policies accordingly.
- Assist with a wide range of HR tasks throughout the employee lifecycle, often involving complex and sensitive work that requires background research.
- Review HR activities to identify issues and opportunities for process improvement.
- Promote awareness of and compliance with company policies, procedures, and legal regulations.
- Adhere to the standards set by Europe Compensation & Benefits, Europe HRD, and Employee Relations.
- Maintain continuous communication and collaboration with functional heads to assess business partner support levels and develop tailored solutions to enhance customer satisfaction.
- Engage employees to ensure that day-to-day HR transactional demands are effectively met.
- Change management project in first choice team
- Support preparation and facilitation of Executive/Employee Development Reviews and dialogues with Business Managers
- Support execution of succession planning tools and processes by identifying critical roles, destination roles, analyzing succession pipelines, etc.
- Use appropriate recruitment methods, channels and selection tools to hire best fit candidates for the organization
- Plan activities for Graduate /College Recruitment and Internship programs and identify target partners for collaboration
- Implement tools and programs for On-boarding process for induction and integration of new and existing employees into new roles
HR Administrator
DHL Express SSA
02.2020 - 04.2023
- The main purpose of this role was to deliver HR and C&B support across the employee lifecycle, ensuring accurate data management, smooth payroll and reward processes, and effective employee engagement initiatives.
- Worked alongside the Director of C&B SSA, on daily C&B topics while continuing to provide support to DHL Aviation in the capacity of an HR Support.
- Support implementation of a broad range of Compensation (C&B) programs and reward policies, requiring sometimes complex and non-routine work including background research e.g. market rates, full costs of new products
- Diversity reporting in ER
- Support Business Managers with the use of all relevant HR and C&B systems
- Maintain required data, files and reports
- Instruct, direct and review reports for internal use/ Government/ Compliance
- Direct and review data and information required for carrying out Payroll processes
- Also had other points of contact in different hr areas such as employee engagement (long services, eoy,) Talent management like supporting upstairs, annual graduate initiative, programs and systems like the rollout of EDA local and pilot for Job Architecture program
- Explain facts, policies and practices related to job area – be able to present it to Management
- Draft and distribute relevant HR communication to the broader employee population
- Develop and monitor KPIs – in line with framework
- Along with Director C&B SSA, we build an EVP for employees in SSA.
- Main point of contact for relocation support - global mobility.
- Offer guidance to business on the implementation of HR policies and processes.
- Assisting with merit and bonus cycles as well as any ad hoc payroll cycles.
- Engage in a wide array of HR tasks that cover the entire employee life cycle, including pre-boarding, onboarding, and offboarding phases.
- Generating reports and ensuring data precision within HR systems.
- Preparing vacancy advertisements, raising requisitions, handling responses, and conducting interviews.
- Drafting of offer letters & employment contracts.
- Collection of all legally required onboarding documents & maintenance of employee files.
- Drafting payroll letters, long service award letters, stretch assignments or double hatting letters, and confirmation of employment letters, among others.
HR & Office Support
DHL Aviation SSA
07.2015 - 01.2020
- Main job purpose was to ensure efficient office operations by managing administrative processes, vendor relationships, and supplies, while supporting staff recruitment, onboarding, and workplace services to maintain a productive and well-functioning environment.
- Assisting with the general day-to-day business needs of HR, similar in scope to my role as HR Administrator at DHL Express SSA, albeit on a smaller scale.
- Additionally:
- Contributed to team meetings, taking minutes, and distributing notes to ensure all members were informed of outcomes.
- Monitored office supplies inventory, placing orders to replenish stock and prevent shortages.
- Supported new staff by providing induction training, outlining office procedures and protocols.
- Liaised with suppliers and service providers, negotiating contracts to secure beneficial terms for office needs.
- Oversaw maintenance issues within the office, arranging repairs and servicing to uphold workplace standards.
- Planned office events by reserving venues, communicating schedules, and coordinating setup.
- May cooperate with and coordinate 3rd parties e.g. external service providers
- Maintain required data, files and reports
- Manage vendor / service relationship and service level agreements
- Support managers with hiring process, contracts and on boarding new employees
Education
Bachelor of Commerce - Human Resource Management
North-West University
03.2014
Skills
- Effective Communication (Verbal & Written)
- Administration
- Time-Management
- Organised & Structured Planning
- Strong Personal Accountability
- Emotional Intelligence
- Versatile in Dynamic Environments
- Independent & Collaborative Work
LANGUAGE
Afrikaans (Native) – C2: Mastery
English (bi-lingual) – C2: Mastery
Dutch – B1: Intermediate
German - A1: Beginner
Timeline
HR Specialist
DHL Express EHO
05.2023 - Current
HR Administrator
DHL Express SSA
02.2020 - 04.2023
HR & Office Support
DHL Aviation SSA
07.2015 - 01.2020
Bachelor of Commerce - Human Resource Management
North-West University
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