Surinder Parkash
Birmingham,West Midlands
Summary
Highly experienced IT Engineer with over 30 years of hands-on expertise in supporting, maintaining, and optimising IT systems across a wide range of environments. Known for delivering reliable, efficient technical support and ensuring minimal downtime through proactive maintenance and troubleshooting. Skilled in hardware and software installation, network administration, user support, and system upgrades. Adept at diagnosing complex technical issues and implementing long-term solutions in fast-paced, mission-critical just in time environment.
Overview
29
29
years of professional experience
Work history
IT Engineer
Grupo Antolin
Redditch, Worcestershire
06.2015 - 06.2025
- Resolved technical faults across varied technologies, including servers, routers and hardware.
- Successfully delivered on tasks within tight deadlines.
- Managed inventory of IT equipment, aiding in budget control.
- Improved network efficiency by installing and configuring new hardware and software.
- Configured printers and scanners on network to facilitate easier access for users throughout the OT/IT Network.
- Conducted detailed diagnostics to identify issues on computer systems.
- Enhanced system performance with regular maintenance and updates.
- Collaborated with other IT professionals to address complex issues effectively.
- Coordinated with vendors during procurement of IT hardware and software, ensuring best value for money spent.
- Planned installations, additions and upgrades carefully to minimise service user disruptions.
- Assisted users remotely with various technical issues, improving customer satisfaction levels dramatically over time.
- Provided prompt support to internal and customer-facing IT infrastructure.
- Managed and implemented all new software, systems and solutions.
IT Analyst ( Citrix Administrator)
Grupo Antolin
Redditch, Worcestershire
02.2002 - 06.2015
- Installation and configuring of Terminal Server and Citrix License server within the Citrix Farm
- Installing and publishing new applications within the Citrix environment
- Troubleshooting and providing solutions to Citrix related issues.
- Windows Server administration
- Active Directory/DNS/DHCP
- Desktop/User support
- Network printer configuration and support.
- SAP implementation and administration over two Redditch sites
CMM Programmer
Grupo Antolin
Redditch, Worcestershire
02.1996 - 06.2015
- Successfully delivered on tasks within tight deadlines.
- Programming Coordinate Measuring Machine using Camio Studio Software.
- Liaising with project Engineers regarding CPK and conformity results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
CompTIA Security+ -
CBTNuggets
Interconnecting Cisco Networking Devices -
QA Learning
Administering Windows Server 2012 -
QA Learning
Citrix Xenapp Installation and Administration -
QA Learning
UNIX Installation and Administration -
INCAT Limited
Introduction to CATIA V4.2.0 -
INCAT Limited
VB6 programming -
University Of Wolverhampton
National Certificate Engineering -
Bromsgrove College
Dmis & Camio Programming -
LK Limited
Bsc(Hons) Applied Economics -
University of East London
Skills
- Windows Server Installation/Administration
- Active Directory DNS / DHCP / Group Policy
- Terminal Services ( Citrix Xenapp 65)
- ISO/IEC 27001/TISAX - Information security Management
- Cisco Networking using CLI / GUI
- VMWare implementation and administration
- Network installation and administration
- Server and network restoration
- Network and data security
- Cisco Telephony Administration
- Working Unix knowledge
- CMM Camio Studio programming
- Office 365
- Jira inventory and Helpdesk system
- SCCM
Affiliations
- Running Marathons for Charity - I have ran twelve Marathons to date raising over £15,000
- AstroPhotography - I take pictures of Astronomical objects from my Back garden Observatory.
- Cinema - I love all aspects of filmmaking.
- Reading - I tend to gravitate towards historical non fiction.
Timeline
IT Engineer
Grupo Antolin
06.2015 - 06.2025
IT Analyst ( Citrix Administrator)
Grupo Antolin
02.2002 - 06.2015
CMM Programmer
Grupo Antolin
02.1996 - 06.2015
CompTIA Security+ -
CBTNuggets
Interconnecting Cisco Networking Devices -
QA Learning
Administering Windows Server 2012 -
QA Learning
Citrix Xenapp Installation and Administration -
QA Learning
UNIX Installation and Administration -
INCAT Limited
Introduction to CATIA V4.2.0 -
INCAT Limited
VB6 programming -
University Of Wolverhampton
National Certificate Engineering -
Bromsgrove College
Dmis & Camio Programming -
LK Limited
Bsc(Hons) Applied Economics -
University of East London
Similar Profiles
Aditya PatelAditya Patel
Intern at Grupo Antolin designs PVT. LTD.Intern at Grupo Antolin designs PVT. LTD.
Ramesh KarkiRamesh Karki
Operator at Grupo antolinOperator at Grupo antolin
Kathy CoyKathy Coy
Machine Operator Assembler at Grupo AntolinMachine Operator Assembler at Grupo Antolin
Margaret MutaleMargaret Mutale
Scrub nurse at NHS Foundation TrustScrub nurse at NHS Foundation Trust
Megha ChandrashekarMegha Chandrashekar
President at Indian Dance Society - University of NottinghamPresident at Indian Dance Society - University of Nottingham