Susan Deverill
Potters Bar
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Dress Circle, demonstrating exceptional reliability and active listening skills. Excelled in child supervision and inventory management, achieving consistent positive feedback.
I am reliable and trustworthy, and a conscientious worker
I have a current DBS check
Overview
9
9
years of professional experience
Work History
Nanny
Various Families
01.2016 - Current
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
Retail Shop Assistant
Dress Circle
11.2021 - 10.2023
- Collaborated with team members to optimize store operations and achieve sales goals consistently.
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.
- Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Resolved customer complaints and issues in a professional manner to maintain positive relationships.
- Remained calm and composed in tense situations involving angry or upset customers.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Greeted customers entering store and offered assistance with requirements.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Gcse -
Mount Grace
Potters Bar 04.2001 -
Skills
Light Housekeeping
Child Supervision
Childcare
Patience and understanding
Reliability and Trustworthiness
Friendly
Cheerful and energetic
Active listener
Timeline
Retail Shop Assistant
Dress Circle
11.2021 - 10.2023
Nanny
Various Families
01.2016 - Current
Gcse -
Mount Grace
04.2001 -