Swati Singh
Business Analyst
Munich
Summary
Results-driven Senior Business Analyst with 12 years of experience conducting gap analyses, designing end-to-end business solutions, and enhancing system health to align with organizational goals. Skilled in requirement gathering, process optimization, and stakeholder engagement to deliver impactful solutions. Proficient in SAFe Agile practices including PI Planning, Epic Grooming, and Sprint Planning to drive efficient and timely project delivery. Adept at creating mockups, prototypes, and user stories to bridge communication between business and technical teams. Expertise in planning and executing UAT, supporting production issue resolution, and implementing continuous improvement initiatives. Proven track record in managing major projects such as Midcorp Gap Analysis to deliver measurable business value.
Overview
12
12
years of professional experience
2
2
Certifications
1
1
Language
Work History
Business Analyst
Tata consultancy services
01.2016 - Current
- Strategic Project Delivery Conducted Midcorp Business Onboarding in GPS , identifying critical gaps in business processes and implementing solutions to improve functionality and efficiency.
Designed and refined end-to-end process flows for proposed solutions, ensuring alignment with business objectives and technical feasibility.
Suggested and implemented solutions to enhance system health and optimize overall performance. - Stakeholder Engagement and Solution Alignment Collaborated with stakeholders to define solution approaches, address concerns, and secure approvals.
Created mockups and prototypes for solution walkthroughs to ensure clarity and alignment with business requirements.
Conducted system demos to showcase progress and ensure stakeholder buy-in after each release. - End-to-End Planning and Execution Planned and executed the complete development lifecycle, from development to release, ensuring timely delivery of high-quality solutions.
Managed and facilitated end-to-end User Acceptance Testing (UAT), ensuring that the delivered solution met business requirements and objectives. - Production Support and Issue Resolution Analyzed and resolved production issues, providing timely support to the maintenance (MNT) team and prioritizing fixes based on business impact.
Proactively identified areas for improvement in production systems, driving continuous improvement initiatives. - SAFe Agile Framework Implementation Participated in PI Planning sessions to align team efforts with program-level priorities and define clear objectives.
Led Epic Grooming, Sprint Planning, and Sprint Reviews to ensure the successful execution of agile processes.
Monitored team capacity utilization and resource allocation to optimize delivery within each program increment. - Incremental Delivery and Continuous Improvement Facilitated system demos and incremental delivery to ensure alignment with the SAFe release train.
Applied SAFe principles to manage dependencies and improve cross-team collaboration, contributing to program-level success. - Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Oracle Technical Consultant
Avulze Pvt ltd
08.2015 - 01.2016
- Development and customization Oracle report & XML Report
- Form Personalization, data extraction as per client requirement & PL/SQL Package development
- Requirement Gathering from user
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
Oracle Technical Consultant
BlueStar Infotech
04.2013 - 08.2015
- Development and customization Oracle report & XML Report
- Form Personalization, data extraction as per client requirement & PL/SQL Package development
Education
Bachelor of Science - Information Technology
Mumbai University
IndiaSkills
- Expertise in conducting business process analysis and designing end-to-end workflows to enhance operational efficiency
- Proficient in requirement gathering, writing BRDs, FRDs, and breaking down requirements into user stories with clear acceptance criteria
- Strong ability to engage and collaborate with stakeholders to align on solution approaches and secure approvals
- Skilled in creating mockups, wireframes, and prototypes using tools like Visio, Figma, or similar
- Experience with SAFe Agile practices, including PI Planning, Epic Grooming, Sprint Planning, and managing capacity utilization
Websites
Certification
Professional scrum master 1 certified.
Awards
- Star of the month award for handling multiple projects together in TCS.
- Best team award twice in TCS and received multiple customer appreciation in TCS.
Accomplishments
- Star of the month award for handling multiple projects together in TCS.
- Received certificate of appreciation from the Client for the outstanding work in the project
Timeline
Business Analyst
Tata consultancy services
01.2016 - Current
Oracle Technical Consultant
Avulze Pvt ltd
08.2015 - 01.2016
Oracle Technical Consultant
BlueStar Infotech
04.2013 - 08.2015
Bachelor of Science - Information Technology
Mumbai University
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