Hi, I’m
SYLVIA AMARTEY
English Language Teacher
Hamburg
Summary
I am a dynamic and culturally fluent English as a second language teacher with 5+ years of experience designing and delivering bespoke training for international professional teams. I have a proven track record in facilitating interactive and engaging workshops, with intercultural awareness and negotiation skills integrated into the programs. I am results-driven and passionate about creating effective learning programs for employees in remote and hybrid environments.
Overview
7
years of professional experience
3
Languages
Work History
Tandem Language School
English Teacher
02.2021 - Current
Job overview
- Design and deliver tailored English communication programs for corporate teams, business leaders, and private clients across Europe.
- Integrate cultural awareness, negotiation strategies, and public speaking into language training to support clients in achieving professional goals.
- Facilitate interactive online workshops using Teams, Zoom, and role-play techniques to simulate real-life business scenarios.
- Collaborate with HR and L&D teams to align training with corporate objectives.
Thai Government School
ESL Teacher
04.2019 - 04.2021
Job overview
- Designed and delivered customized English training programs to support student development.
- Created tailored lesson plans to meet specific learning objectives.
- Provided one-to-one coaching to support student progress.
- Developed and tracked progress against clear performance indicators.
Her Majesty's Revenue and Customs
Tax Specialist
10.2020 - 01.2021
Job overview
- Compliance Risk Assessment: Conducted Business Risk Reviews (BRRs) and compliance assessments for large corporate clients, ensuring adherence to HMRC regulations.
- Regulatory knowledge: applying and interpreting complex tax legislation and HMRC policy.
- Stakeholder engagement: Built and managed relationships with senior corporate representatives, facilitating communication regarding compliance strategies and tax legislation.
- Case Management: Identified compliance risks through desk-based reviews, leading to a reduction in non-compliance incidents among corporate clients.
- Investigation & Analysis: Identifying compliance risks through desk-based and on-site reviews.
- Intervention Planning: Coordinating multi-disciplinary teams for targeted compliance actions.
- Policy Application: Advising businesses on best practice in tax governance and compliance framework.
- Dispute Resolution: Negotiating and resolving compliance issues between HMRC and corporate clients.
- Report Writing: Preparing clear, evidence-based reports for internal and external stakeholders.
- Cross-Functional Collaboration: Working with auditors, legal advisors, and tax specialists to achieve compliance outcomes.
- Strategic Compliance Management: Leading long-term compliance strategies for high-profile clients.
- Confidential Data Handling: Managing sensitive financial and corporate data in line with HMRC security protocols.
- Detail-oriented Tax Specialist with over five years of experience in tax preparation and consulting.
- Expert in navigating complex tax regulations and providing strategic tax planning solutions for individuals and businesses.
- Skilled in utilizing advanced tax software to enhance accuracy and efficiency in tax filing processes.
Education
HMRC
Compliance Officer
01.2021
Uni Prep Institute
TESOL Certification
06.2019
University of Winchester
Dance and Choreography and Drama Studies (BA)
09.2008
Skills
Design and delivery of e-learning programs
References
Allen, Silcock, allen.silcock@hmrc.gov.uk, +44 772 280 6907, HMRC
Timeline
English Teacher
Tandem Language School
02.2021 - Current
Tax Specialist
Her Majesty's Revenue and Customs
10.2020 - 01.2021
ESL Teacher
Thai Government School
04.2019 - 04.2021
Uni Prep Institute
TESOL Certification
University of Winchester
Dance and Choreography and Drama Studies (BA)
HMRC
Compliance Officer