Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Tafadzwa Makanga

Bad Honnef

Summary

Proven achiever with experience at Gi Group, adept in operations management and fostering team motivation. Enhanced warehouse efficiency and improved customer satisfaction at Helen Cakes by implementing strategic plans and resolving complaints swiftly. Skilled in vital signs monitoring and safety protocols, consistently ensuring high standards of care and workplace safety. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.

Overview

2
2
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Warehouse Worker

Gi Group
01.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and picking areas.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Assistant Manager

Helen Cakes
01.2023 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Nurse Aide Volunteer

City Of Harare
11.2022 - 02.2023
  • Supported patients with dementia by implementing specialized care techniques, leading to enhanced cognitive functioning and quality of life.
  • Improved patient care by providing assistance with daily living activities such as bathing, dressing, and feeding.
  • Provided emotional support to family members during difficult times, offering reassurance about their loved one''s care.
  • Ensured timely delivery of medications to patients by working closely with nursing staff on proper administration procedures.
  • Increased patient satisfaction by addressing concerns promptly and escalating issues to nursing staff when necessary.
  • Assisted in meal preparation and feeding for patients with special dietary needs or restrictions for optimal nutrition intake.

Education

Bachelor of Engineering - Industrial Engineering

IU Internationale Hochschule
Bad Honnef, Germany
04.2001 -

High School Diploma -

Samuel Centenary Academy
Harare, Zimbabwe
04.2001 -

High School Diploma -

Riverton Academy
Harare Zimbabwe
04.2001 -

Skills

Operations Management

Certification

Public Speaker

Interests

Football

Technology

Nature

Books

Socialising

Traveling

Timeline

Warehouse Worker

Gi Group
01.2024 - Current

Assistant Manager

Helen Cakes
01.2023 - 06.2023

Nurse Aide Volunteer

City Of Harare
11.2022 - 02.2023

Public Speaker

11-2022

Red Cross Nurse Aide

06-2022

Bachelor of Engineering - Industrial Engineering

IU Internationale Hochschule
04.2001 -

High School Diploma -

Samuel Centenary Academy
04.2001 -

High School Diploma -

Riverton Academy
04.2001 -

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Tafadzwa Makanga