Tafaranashe Kadohwata
Sydney
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Foundever
03.2023 - 07.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Kitchen Steward
The Bottom Drawer
09.2021 - 02.2023
- Washed utensils, cookware, dishes and trays.
- Enhanced kitchen efficiency by streamlining dishwashing and cleaning processes.
- Drained, stacked and dried items after washing.
- Consistently maintained a sanitary work environment through diligent cleaning practices, reducing cross-contamination risks significantly.
Housekeeper
Celestine Residence
05.2021 - 08.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Wordsworth Highschool
South Africa11-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Dependable and responsible
- Calm under pressure
- Organization and time management
Timeline
Customer Service Representative
Foundever
03.2023 - 07.2025
Kitchen Steward
The Bottom Drawer
09.2021 - 02.2023
Housekeeper
Celestine Residence
05.2021 - 08.2021
High School Diploma -
Wordsworth Highschool
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