Tammy Wheatley
Laurel
Summary
Skilled in maximizing operational efficiency through targeted inventory strategies and optimized routing solutions
Overview
21
21
years of professional experience
Work History
Wholesale & Supply Administrator III
Sharp Energy
Georgetown
04.2014 - Current
- Assisted in developing new administrative systems, procedures, and policies.
- Prepared project reports for management review.
- Performed data entry from paper documents into computer databases.
- Oversaw regional inventory management to ensure accuracy.
- Identified customer needs promptly and efficiently.
- Oversaw training sessions on department policies and procedures for new employees.
Regional Delivery Specialist
Sharp Energy
Salisbury
05.2011 - 04.2014
- Created efficient delivery routes by analyzing destinations and timelines.
- Determined optimal paths using GPS applications and local knowledge.
- Organized driver routes, assigned tasks, and monitored performance to enhance productivity.
- Responded promptly to unexpected delays or changes during deliveries.
- Collaborated in team environments to improve overall workplace efficiency.
Customer Service Manager
Sharp Energy
Georgetown
08.2006 - 05.2011
- Established clear expectations to guide employees toward optimal target achievement.
- Facilitated team engagement across departments to meet shared objectives.
- Maintained accurate records of customer interactions to enhance future service delivery.
- Investigated sensitive customer service complaints, ensuring prompt resolutions for satisfaction.
Customer Service Representative
Sharp Energy
Salisbury
09.2004 - 08.2006
- Facilitated conversations with customers to identify needs and resolve product inquiries.
- Delivered exceptional customer service to achieve high levels of satisfaction.
- Maintained composure in stressful situations, effectively diffusing conflicts.
- Processed deposits and payments, managing billing arrangements efficiently.
- Documented detailed records of customer interactions and transactions for future reference.
Education
High School Diploma -
Seaford Senior High School
Seaford, DE06-1992
Skills
- Project management and policy development
- Data entry and report writing
- Inventory control and route optimization
- Customer service and team leadership
- Multitasking skills
Timeline
Wholesale & Supply Administrator III
Sharp Energy
04.2014 - Current
Regional Delivery Specialist
Sharp Energy
05.2011 - 04.2014
Customer Service Manager
Sharp Energy
08.2006 - 05.2011
Customer Service Representative
Sharp Energy
09.2004 - 08.2006
High School Diploma -
Seaford Senior High School
Similar Profiles
Kody HickmanKody Hickman
Bulk Delivery Driver at Sharp EnergyBulk Delivery Driver at Sharp Energy
Roger HurleyRoger Hurley
Professional Driver at Sharp EnergyProfessional Driver at Sharp Energy
Angel Lanier FairclothAngel Lanier Faircloth
CSR - Customer Service Representative at Sharp Energy, IncCSR - Customer Service Representative at Sharp Energy, Inc
ZMARION COOLEYZMARION COOLEY
Team Member at JacksTeam Member at Jacks
Logan CogdellLogan Cogdell
News Anchor/Sports Reporter at ATV NewsNews Anchor/Sports Reporter at ATV News