Tanin Shamsaei
Toronto
Summary
Accomplished Assistant Manager at Giorgio Armani, adept in staff management and customer relations, significantly improved customer satisfaction and reduced cash discrepancies. Excelled in fostering a positive work environment and enhancing the customer experience through effective team motivation and product knowledge.
Overview
6
6
years of professional experience
Work History
Senior Key Holder
Honey
Toronto, Canada
09.2022 - 05.2024
- Enhanced store performance by implementing effective merchandising strategies and visual displays.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with store manager to set sales goals, analyze store performance data, and develop action plans for improvement.
- Participated actively in regional meetings with fellow Senior Key Holders from other stores to share best practices that contributed towards overall company success.
Assistant Store Manager
Giorgio Armani
Dubai, Emirates
01.2018 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Education
GED -
Seneca College
Toronto,Canada11.2024
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Management
- Orientation and training
Timeline
Senior Key Holder
Honey
09.2022 - 05.2024
Assistant Store Manager
Giorgio Armani
01.2018 - 01.2022
GED -
Seneca College
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