Summary
Overview
Work History
Education
Skills
Activities
Personal Information
Software
Timeline
Generic
Tanya Michelle Hoffmann

Tanya Michelle Hoffmann

Technician Sales Executive JR 098740
Bottrop,NW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience
2
2
Languages

Work History

Head of Internal Sales , Ventilated Facades

Kingspan Benchmark
9 2013 - 12.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Applied effective time management techniques to meet tight deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.

Office Manager, Metal Processing

Metalux GmbH
1 2013 - 8 2013
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Established team priorities, maintained schedules and monitored performance.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

Head of Internal Sales, Sewage Treatment Plants

Kingspan Environmental
04.2008 - 12.2012
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Technical Support Consultant Cash Devices

BNZ Personalmanagement
10.2007 - 03.2008
  • Monitored systems in operation and quickly troubleshot errors.
  • Collaborated with cross-functional teams to develop innovative solutions for complex technical problems.
  • Developed user-friendly guides and resources, simplifying complex information for non-technical users.
  • Documented support interactions for future reference.
  • Responded promptly to incoming sales leads and requests for technical support.

Head of Department Fulfillment - Service

BvW Management & Services
12.2003 - 09.2007
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Communication Service Master Agent

Tas-Unternehmensgruppe GmbH
01.2000 - 11.2003
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Obtained client information by answering telephone calls.
  • Presented feedback to management on customer service trends and improvement areas.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Branch Manager Indoor Carting

Grandprix Indoor Karting GmbH
12.1994 - 08.1999
  • Examined customer loan applications for loan approvals and denials.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Assessed employee performance and developed improvement plans.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Commercial Office Clerk

Hoffmann GmbH
10.1989 - 05.1992
  • Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Coordinated and scheduled meetings and appointments.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.

Education

Education Office Clerk Communication -

Sitzer GmbH
Gelsenkirchen
04.2001 - 04.1994

Skills

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Activities

  • Football
  • Traveling
  • Gardening
  • Poker

Personal Information

Date of Birth: 19/03/1972 in Adelaide

Software

Outlook, Siebel, Salesforce, M3, SAP,

Timeline

Head of Internal Sales, Sewage Treatment Plants

Kingspan Environmental
04.2008 - 12.2012

Technical Support Consultant Cash Devices

BNZ Personalmanagement
10.2007 - 03.2008

Head of Department Fulfillment - Service

BvW Management & Services
12.2003 - 09.2007

Education Office Clerk Communication -

Sitzer GmbH
04.2001 - 04.1994

Communication Service Master Agent

Tas-Unternehmensgruppe GmbH
01.2000 - 11.2003

Branch Manager Indoor Carting

Grandprix Indoor Karting GmbH
12.1994 - 08.1999

Commercial Office Clerk

Hoffmann GmbH
10.1989 - 05.1992

Head of Internal Sales , Ventilated Facades

Kingspan Benchmark
9 2013 - 12.2019

Office Manager, Metal Processing

Metalux GmbH
1 2013 - 8 2013

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Tanya Michelle HoffmannTechnician Sales Executive JR 098740